A Comparative Study of the Success Factors of Quality on Business Performance : Focused on Business Scale

품질성공요소가 경영성과에 미치는 영향에 관한 비교연구 : 기업규모를 중심으로

  • Ko, Young-Hak (Department of Industrial and Management Engineering, University of Incheon) ;
  • Chung, Young-Bae (Department of Industrial and Management Engineering, University of Incheon)
  • 고영학 (인천대학교 산업경영공학과) ;
  • 정영배 (인천대학교 산업경영공학과)
  • Received : 2012.07.27
  • Accepted : 2012.09.14
  • Published : 2012.09.30

Abstract

The purpose of this study is to observe effect on a result of a business performance depending on the business scale and the success factors of quality. Verified hypothesis of the quality of success factors and business performance are conducted in order to conduct this research. The results of hypothesis testing can be summarized as follows : First, depending on the size of the company, quality of corporate success factors in the management and significant positive was verified to be in effect. Second, depending on the size of the small business companies' human resource management, product/process is significantly positive in effect and medium companies' quality information, quality of suppliers in the commercialization of technology is significantly positive in effect. Third, depending on the size of the small business companies' human resource management, product/process financial performance is significantly positive in effect and mid-sized companies, suppliers in the quality significantly positive show the influence of financial performance. The results of measurement through the size of the enterprise and the successful factors of quality impacts on business performance directly.

Keywords

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