Journal of the Korea Society of Computer and Information (한국컴퓨터정보학회논문지)

Korean Society of Computer Information (한국컴퓨터정보학회)
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SW Process improvement and Organization Change Management

SW 프로세스개선과 조직 변화관리

  • Kim, Seung-Gweon (Software Engineering Center of National Information Promotion Agency) ;
  • Jo, Sung-Hyun (Software Engineering Center of National Information Promotion Agency) ;
  • Yoon, Joong-Soo (School of Business Administration, Kangnam University)
  • 김승권 (정보통신산업진흥원 소프트웨어 공학센터) ;
  • 조성현 (정보통신산업진흥원 소프트웨어 공학센터) ;
  • 윤종수 (강남대학교 경영대학)
  • Received : 2012.11.21
  • Accepted : 2013.02.05
  • Published : 2013.02.28
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Abstract

We explored the relationship between the level of change awareness and deployment of software process improvement (SPI) approaches using a competing values framework. To measure awareness level of organization's change, we used DICE framework provides means for predicting the outcome of change management initiatives. The four factors for organizaton's change: duration, integrity, commitment, and effort are evaluated and a score is calculated. The DICE(R) score is used to classify projects into win, worry, or woe zones. In this paper, we apply the DICE(R) score as an independent variable to predict the outcome of a software process improvement. Our results indicated that the Organization have a higher chance of success have the better outcome in software process improvement.

본 논문에서는 조직의 변화인식 수준과 소프트웨어 프로세스 개선사이의 관계를 대립되는 가치 틀을 이용하여 분석하였다. 조직의 변화인식 수준 측정을 위해, 변화관리의 성과를 예측하는데 사용되는 DICE 모델을 적용하였다. 조직 변화의 핵심요소인 4가지 요소인 Duration(기간), Integrity(성실성), Commitment(조직몰입), Effort(노력)에 대한 점수화가 이루어지고, 이를 바탕으로 조직의 변화의지를 win, worry 혹은 woe 구역(zone)으로 구분한다. 본 논문에서는 DICE 점수를 소프트웨어 프로세스 개선의 성과를 예측하기 위해 독립변수로 활용하였다. 분석 결과에 따르면, DICE 점수가 높은 조직일수록 소프트웨어 프로세스 개선의 성과가 좋은 것으로 나타나고 있다.

Keywords

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