DOI QR코드

DOI QR Code

시뮬레이션을 이용한 공항 보안검색 시스템 개선으로 이용객 서비스 수준제고 방안 연구

A study for improving passenger service level at the airport security checks by using simulation

  • 최상균 (고려대학교 산업경영공학과) ;
  • 이철웅 (고려대학교 기술경영전문대학원)
  • Choi, Sanggyun (Dept. of Industrial Management Engineering, Korea University) ;
  • Lee, Chulung (Graduate School of Management of Technology, Korea University)
  • 투고 : 2011.11.18
  • 심사 : 2012.06.25
  • 발행 : 2013.03.30

초록

본 연구에서는 공항 보안검색 프로세스를 분석하여 시뮬레이션 모델링 하며, 실제의 보안검색과 비교하여 시뮬레이션을 검증한다. 검증된 시뮬레이션을 활용해 현재 보안검색에서 소요되는 시간을 확인 하며, 이를 토대로 보안 검색에서의 문제점을 해소하기위한 대안을 제시한다. 대안으로는 이용객의 동선을 고려한 사항과 보안검색 시스템에 관한 대안으로 모두 4가지의 케이스를 실험하여 결과를 도출한다. 도출된 결과로 보안검색 소요시간이 크게 20.8% 감소하는 것으로 확인 할 수 있었다. 본 연구에서 개발된 시뮬레이션은 새로운 보안검색 시스템의 도입 등 보안검색에서의 의사결정 지원도구로서 사용될 수 있을 것으로 기대된다.

In this study, airport security check process is analyzed to modeling a simulation. Simulation is compared with real security system to verify. Utilizing verified simulation, spends time in the current security check is calculated and suggests alternatives. Considering the movement of passengers and security check system of all four cases the results yielded by the experiment. The results show that security check time decreased significantly to 20.8%. The simulation was developed in this study; including the introduction of a new security system at security check can be used as a decision support tool is expected.

키워드

참고문헌

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피인용 문헌

  1. 시뮬레이션을 활용한 신기술 항만장비의 생산성 추정 vol.20, pp.1, 2015, https://doi.org/10.9708/jksci.2015.20.1.237