Journal of the Korea Society of Computer and Information (한국컴퓨터정보학회논문지)

Korean Society of Computer Information (한국컴퓨터정보학회)
권호 표지
DOI QR코드

DOI QR Code

The effects of the Partnership in Supply Chain Management with Appling Social Business on the outcome of the SCM

소셜 비즈니스를 활용한 공급 사슬에서의 파트너십이 SCM 성과에 미치는 영향

  • Kim, So-Chun (Dept. of Information management, Graduate School of Venture of Hoseo University) ;
  • Lim, Wang-Kyu (Dept. of Information management, Graduate School of Venture of Hoseo University)
  • 김소천 (호서대학교 벤처전문대학원 정보경영학과) ;
  • 임왕규 (호서대학교 벤처전문대학원 정보경영학과)
  • Received : 2013.11.30
  • Accepted : 2014.01.09
  • Published : 2014.01.29
Download PDF
⟨ Previous Next ⟩

Abstract

The purpose of this research is to further investigate the influence of partnership between with the mediator effect of the social business on the outcome of SCM. IT technology fusion electronic tags, mobile phone, such as cloud computing is also activated in supply chain management of recently, business is faster, if social business is applied here that are smarter, customers or suppliers, there may be communication directly and to further improve the relationship partnership. 150 questionnaires were sent to companies that have introduced SCM to their systems and are operating it. Among 150 questionnaires, 127 collected data were analyzed excluding incomplete 23 data. Statistical methods used in this study were frequency analysis, factor analysis, reliability analysis, t-test, ANOVA, path analysis, Scheffe test and Sobel test with Amos 18.0. and SPSS 21.0. The analytical results are as follows. First, the more the reliability, information share, continuous transaction, effects on the social business are getting higher, the interdependence has little impact on it. Second, the impact on the outcome of SCM, partnerships between companies, showed a significant influence the reliability, the share of information, the continuous transaction, but the interdependence was analysed as an uninfluential factor. Third, the social business is analyses to have a mediator effect in relationship between the partnership and the outcome of SCM.

본 논문은 기존 연구되어졌던 파트너십이 공급 사슬 관리의 성과에 미치는 영향에 대한 연구에서 한 단계 더 나아가, 파트너십과 SCM 성과의 관계에서 소셜 비즈니스 매개효과에 대해 파악한다. 최근 공급 사슬 관리에도 전자태그, 모바일, 클라우드 컴퓨팅 등 IT 기술 접목이 활성화되면서 업무가 더 빠르고 스마트해지고 있다. 여기에 소셜 비즈니스가 더해진다면 거래 파트너, 혹은 고객과 직접 소통이 가능해져 파트너십의 관계를 한층 높일 수 있을 것이다. 연구 대상으로는 공급 사슬 관리을 도입하여 운용중인 기업을 대상으로 하였으며 설문지 150부 중 결측치를 제외한 127부를 최종 분석하였다. 자료 분석은 SPSS 21.0과 AMOS 18.0 Version 프로그램을 사용하여 빈도 분석, 신뢰도 분석, t-test, ANOVA, 경로분석, 매개효과 분석을 위한 Sobel test를 실시하였다. 분석 결과는 다음과 같다. 첫째, 파트너십에서 신뢰도, 정보 공유, 거래 지속이 높을수록 소셜 비즈니스에 미치는 영향이 높을 것으로 분석되었으나, 상호의존성은 영향력이 크지 않은 것으로 나타났다. 둘째, 파트너십이 SCM 성과에 대한 영향에 대해서는 신뢰도, 정보 공유, 거래 지속은 유의한 영향을 보였으나 상호의존성은 영향 요인이 나타나지 않았다. 셋째, 소셜 비즈니스가 파트너십과 SCM 성과 관계의 매개효과가 있는 것으로 분석되었다.

Keywords

References

  1. Jae Jeon Kim, "A Study on the Structural Relationship Model of Supply Chain Partnership Model in SCM," Korea Institute of Information Strategy, Vol. 6, No. 1, pp.61-83 ,2003.
  2. The Korea Chamber of Commerce ＆Industry, http://www.korcham.net http://scm.korcham.net .
  3. Seong Yeol Choi, "Determinants of information exchange among partners on SCM," Unpublished Ph D dissertation, ChungnamNational University, 2002.
  4. Hee Young Ka, "An Empirical Study about SCM Success Affect on Partnership Factors," Unpublished Master. dissertation, Chungang University, 2005.
  5. Byung Ju Lee, "Study on the supply chain partnership for SCM : focusing on apparel companies and outsourcing suppliers," Unpublished Ph D dissertation Ewha Womans University, 2007.
  6. Chang Bong Kim, "A Study on the relation of Risk Management Partnerships Business Performance in Supply Chain Management," Korea Association for International Commerce and Information, Vol. 13, No 3, pp203-228, 2011.
  7. Jun Hee Kim, "The Study of the Effects of the Enterprise Mobile Social Network Service on User Satisfaction and the Continuous Use Intention," Unpublished Ph D dissertation, Hoseo University, 2012.
  8. Yoon Gyu Seo, Ju Wan Kim, So Yeon Ju, "Adoption Strategy for Social Network Service in Enterprise," Korean Academin Society of BUSINESS ADMINISTRATION, Vol. 13, No. 3, pp.1-14, 2011.
  9. Chang Boung Kim, Seung Nam Jung, "SCM strategy and global competitiveness," The Korea Chamber of Commerce &Industry, Vol. 24, No. 2, pp.87-104, 2001.
  10. Su Yol Lee, "A Study on the Effects of Collaborative Supply Management on Buyer and Supplier Performance : Froma Viewof Capabilities Transfer Throughout the Supply Chain," Journal of the Korean Operations Research and Management Science Society, Vol. 24, No. 3, pp.85-104, 2009.
  11. Seong Hee Kim, "An Empirical Analysis on the Impacts of a Supply Chain's Technical Architecture On Its Collaboration and Performance: Based on Cosmetic Industry in Korea," Unpublished Ph D dissertation, Inha University, 2010.
  12. Jae Eun Lee, "(The) effect of firm's characteristics on trust and performance in the international joint venture," Unpublished Master dissertation, Yonsei University, 2006.
  13. Jong Hark Lee,"Determinants and Firm Performance of Logistics Alliance between Logistics Service Suppliers and buyers : Logistics Service Provider(LSP) Perspective," Korea trade review, Vol. 33, No. 2, pp.243-263, 2008.
  14. Ki Wook Song, Chang Wook Kang, "Development of A New Win-Win Cooperation Model applying Relational Traits," The society of Korea Industrial and System Engineering, 2008.
  15. Jong Beom Moon, In Sub Kim, Won Jun Jung, "A Study on the Effect of SNS Satisfaction on the Reliability and Continuous Use of Social Commerce," Korea Management Engineering society, Vol. 17, No. 2, pp.273-293, 2012.
  16. LG CNS, http://blog.lgcns.com/241.
  17. Jung Cheol Ahn, "A Study on a Corporation Social Network Service Evaluation Model for using SIPS and Fuzzy-AHP," Unpublished Ph D dissertation, Seoul National University of Science And Technology , 2013.
  18. Young Tek Choi, "A Study on Corporate Public Relations Activities utilizing Social Networking Service(SNS)in Korea," Unpublished Ph D dissertation, Inha University, 2011.
  19. Jae Young Kim, "The Effect of Information Quality and Service Quality on User Satisfaction in Social Network Service Environment," Unpublished Ph D dissertation, Hansung University, 2011.
  20. Min Seok Jeon, "A Study on the Factors Influencing the Trustand Satisfaction of Supply Chain Partnership with Information, Risk, and Profit Sharing," Unpublished Master dissertation, Inchoeon University, 2012.
  21. Lee Suk Park, "The Effects of Logistics Service Quality and Relationship Orientation of 3PL Firms on Supply Chain Performance," Unpublished Ph D dissertation, Chonnam National University, 2008.
  22. Hee Sung Kim, "(A) study of maintenance of partnership between trading company and freight forwarder," Unpublished Master. dissertation, Korea University, 2004.
  23. Young Gill Lee, "The Impacts of SCMPartnership on the Corporate Performance," Unpublished Master, dissertation, Chonbuk national University, 2007.
  24. Young Jeong Kim, "(An) empirical study on impacts of SCM implementation factors on management performance based on the mediation of real time enterprise characteristics," Unpublished Ph D dissertation, Dong-Eui University, 2009.
  25. Park, Kwang Oh, "Effects of Innovation and Inter-Organizational Dependency on SCM Performance through Information Quality and Partnership Quality," Unpublished Ph D dissertation, Pusan National University, 2010.
  26. David Frederic Ross, "Competing Through Supply ChainManagement : CreatingWinning Strategiesn Through Supply Chain," Partnerships, Chapman & Hall, New York, 1998.
  27. Dyer . J. H, "The Relation View: Copertive strategy and sources of Interganization competitive Advantage," Academy of management Review, Vol. 23, No. 4, 1998.
  28. Lan Stuart. F & David. M McChtchon, " The Manger's Guid to Supply Chain Management," SloanManagement Review, Vol. 23, No. 4, 2000.
  29. C .M. Harland, R.C. Lamming, H. Walker, W.E. Phillips, N.D. Caldwell, T.E. Johnsen, L.A. Knight, J. Zheng, "Supply management: is it a discipline?," International Journal of Operations & Production Management Vol. 26, No. 7 pp.730-753, 2006. https://doi.org/10.1108/01443570610672211
  30. Anderson. J. C and Narus. J .A, "A Model of distributor's perspective of distributormanufactuer working relationship," Journal of Marketing Vol. 48, pp.62-74, fall, 1984.
  31. Dwyer. F Schurr. P & Oh, S, "Developing buyer-seller relationships," Journal of Marketing, Vol. 51, No. 2, pp.11-27, 1987. https://doi.org/10.2307/1251126
  32. Lambert, D,M Emmelhainz M.A&Gardner, J.T, "Developing and implementing supply chain partnership," Insternational Journal of Logistics Management Vol. 7, No. 2, pp.1-17, 1996.
  33. Lapide, Larry, "What About Measuring Supply Chain Performance," http://www.ascet.com, 2000.
  34. Marien, Edward J, "The Four Supply Chain Enablers," Supply Chain Management, 2000.
  35. Vickery.S.K.,J.Jayaram,C.Droge and Calantone, "TheEffectofan Integrative Supply Chain Stategy on Customer Service and Financial Performnce: An Analysis of Direct versus Indirect Relationships," Journal of Operations Management, Vol. 21, No. 5, pp.523-539, 2003. https://doi.org/10.1016/j.jom.2003.02.002
  36. Leahy, Murphy, Poist, "Determinants of successful logistical relationships: a third-party provider perspective," Transportation Journal, 1995.
  37. Jakki Mohr,Robert Spekman, "Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques," Strategic Management Journal, 1994.
  38. Hoon Seok Ko, "The Effect of Social Network Service's Quality Factors on User Satisfaction and the Intention to Continued Use," Journal of the Korean Society for Quality Management, Vol. 39, No. 4, pp.543-555, 2011.
  39. Hye Jin Sung, "The Study of the Effects of Individual Characteristics on Customer Satisfaction and Intention of the Use, Intention of Site Recommendation Focused on the On-Line Social Network Service," Foodservice Management Society of Korea, Vol. 15, No. 3, pp.81-101, 2012.
  40. Kaplan, A. M. and Haenlein, M, "User of the world unite! The Challenges and Opportunities of Social Media. Business," Horizon, Vol. 53, No 1, pp59-68, 2010. https://doi.org/10.1016/j.bushor.2009.09.003
  41. Young hoon Chang, Ji min Kim, Sang man Lee, Myeong Cheol Park, "Effect on Users' we-intention of Corporate Social Network Service," Entrue Journal of Information Technology, 2013.
  42. Byung Hee Kim, "The Usability of Social Media (SNS) in Corporate Communication: Focused on Agenda Setting and Social Presence," The Korean Journal of Advertising, Vol. 22, No. 4, pp.91-113, 2011.
  43. Jeff Ashcroft, http://www.korcham.net/, 2011
  44. Sung Wook Yi, Sa Seon Hong, "An Effect of SCM partnership on Firm's performance," Management Accounting Association of Korea, Vol. 10, No. 1, pp.39-68, 2010.
  45. Kyung Woo Kim, "The Study for Integrated Strategy and Successful Building of SCM," Journal of The Korea Society of Computer and Information, Vol. 8, No. 4, pp.176-185, 2003.
  46. Dong Min Seo,Dae Hee Han,Yong Jung Choi,Hae June Jung,Hyun Soo Kim, "A Review on e-pedigree for Strengthening Global SCM," Journal of The Korea Society of Computer and Information, 2010.
  47. Bi Song Kwak, "The effects of SNS characteristics of food service companies on the attitude of technology adoption and behavior intention : focused on the information trust and mediating effects," Unpublished Ph D dissertation, Dong Eui University, 2013.
  48. Jeff Ashcroft,"Social Media in the Supply Chain", Supply Chain Management Summit, 2010.
  49. Sobel, M. E. "Asymptotic confidence intervals for indirect effects in structural equation models." In S. Leinhardt(Ed.), Sociological methodology (pp. 290-312). Washington DC : American Sociological Association,1982.
  50. Pal Seon Jang, Ok Kyoung Kwon, "The A study on the development Of LSQI for measuring service quality of logistics companies," Journal of the Korean Society of Supply Chain Management, Vol. 9, No. 1, pp.89-106, 2009.
  51. Gok Ji Lee, "An Empirical Study on the Relationship of the Market Orientation, Technology Orientation, Supply Chain Management Flexibility and Corporate Performance," Unpublished Ph D dissertation, Kyungnam University,2011.
  52. Sun Ro Lee, Ki Young Kim, "A Study on the Impact of IT and SCM Process Management Capability on e-SCM Performance," Asia Pacific Journal of Information Systems, Vol. 17, No. 3, pp.79-103, 2007.
  53. Jong Won Kim, Eun Jong Kim, "Investigating the Impacts of IT Strategy on IT Investment and Management Performance in SCM Companies," Korea Society Of Industrial Information Systems, Vol. 14, No. 2, pp.59-71, 2007.
  54. Byoung Sam Park, Jong Tak Sim, Sang Sik Sim, "A Study of the Effect of Supply Chain Integration on Supply Chain Capability and Business Performance," The Korean Academic Association of Business Adminstration, Vol. 24, No. 3, pp.1693-1709, 2011.
  55. Mentzer, J. Dewitt, W. Keebler, J. Min, S.Nix, N. Smith, C. and Zacharia, Z, "Defining supply chain management," Journal of Business Logistics, Vol. 22, No. 2, pp.1-24, 2001.
  56. Monczka, R. M. Petersen, K. J. and Handfield,R. B, "Success factor in strategicsupplier alliances : The buying company perspectives," Decision Science, Vol. 29, No. 3, pp.553-577, 1998. https://doi.org/10.1111/j.1540-5915.1998.tb01354.x
  57. Gunasekaran, A. and Ngai, E. "Special Issue on Mobile Commerce : Stragegies, Technologies and Applications," Decision Support Systems, Vol. 35, pp.187-188, 2003. https://doi.org/10.1016/S0167-9236(02)00160-4
  58. Ram Narasimhan, "Information System Utilization in Supply Chain Integration Efforts," International Journal of Production Research, Vol. 40, No. 18, pp.4585-4609, 2002. https://doi.org/10.1080/0020754021000022203
  59. Sun Suk Choi, "A Atudy on the Effect of Adopting of SNS on SCM Performance, "Unpublished Master dissertation, Uiduk University, 2011.