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A Study of Smart Healthcare Services Software Quality Satisfaction Rating System based on QoS(Quality of Service) Measurement Model

QoS(Quality of Service) 측정 모델을 참조한 스마트헬스케어서비스 소프트웨어 품질만족도 평가체계

  • Noh, Si-Choon (Department of Computer Science, Namseoul University) ;
  • Song, Eun-Jee (Department of Computer Science, Namseoul University)
  • Received : 2013.08.28
  • Accepted : 2013.09.23
  • Published : 2014.01.31

Abstract

Quality is the value that can be measured by observing the characteristics of the service quantity or quality. QoS is predictable service traffic to a minimum requirements what passed in network. In the course of Smart Medical Information System Development there exist some functional requirements to satisfy quality objectives. The functional smart domains of healthcare information systems consists of Patient Module, a smart sensing and communication domain, RFID Tag Readers and the behavior domain, Homecare Station Domain, Clinical Station. This study is performed on evaluation methodology of u-health service satisfaction quality of each domain. In this paper QoS metrics and the quality of medical information requirements, functional requirements are separated by. Quality parameters consists of six items and the functional requirements and quality requirements 20 details the five items and consist of 20 detailed items. On this study the quality evaluation methodology of Korean smart health information quality assessment matrix 2 - factor evaluation method is proposed. The overall framework of this paper is organizing the specific criteria of quality of medical information system and modeling quality evaluation process under all smart environment.

품질은 양(Quantity) 이나 질(Quality)로 관찰하여 수치로 측정 할 수 있는 서비스 특성이다. QoS란 트래픽이 통신망에서 전달되면서 예측 가능하면서 동시에 최소한으로 보장되어야할 서비스 요구사항이다. 스마트 의료정보시스템 개발에는 스마트 환경에서 기능적 요구사항과 품질을 만족시켜야 할 목표가 존재한다. 스마트 의료정보시스템의 기능도메인은 Patient Module 도메인, 스마트 환경 도메인, RFID Tag와 리더기 간 동작 도메인, Homecare Station 도메인, Clinical Station 도메인으로 구성된다. 본 연구는 각 도메인에서 수행되는 유헬스 서비스 스마트 기능 품질만족도 평가 방법론을 제시한다. QoS 측정기준은 의료정보의 기능적 요구 사항과 품질 요구사항 별로 구분된다. 품질측정 파라메타는 기능적 요구사항 6개 항목과 20개 세부항목이며 품질 요구사항은 5개항목과 20개 세부항목으로 구성된다. 품질평가를 위해 본 연구는 한국형 스마트 의료 정보 품질평가 매트릭스로 2-factor 평가 방법을 제시한다. 본 연구의 전체적인 품질평가 프레임워크는 모든 스마트 의료정보시스템 개발 시 고려해야 할 의료정보 특유의 품질에 대한 기준을 체계화하고 품질평가 절차를 모델화 한 것이다.

Keywords

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  1. 스마트 헬스케어 서비스를 위한 홍채인식기반의 원격의료시스템 vol.21, pp.1, 2014, https://doi.org/10.6109/jkiice.2017.21.1.205