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중요도-만족도분석을 통한 보행자시설 개선에 관한 연구

A Study on the Improvement of Pedestrian Facilities by the Use of Importance-Performance Analysis

  • 이창희 (국립 한밭대학교 도시공학과) ;
  • 김명수 (국립 한밭대학교 도시공학과) ;
  • 조경남 (국립 한밭대학교 도시공학과)
  • Lee, Chang Hee (Department of Urban Engineering, Hanbat National University) ;
  • Kim, Myung Soo (Department of Urban Engineering, Hanbat National University) ;
  • Jo, Kyeong Nam (Department of Urban Engineering, Hanbat National University)
  • 투고 : 2014.08.01
  • 심사 : 2014.09.23
  • 발행 : 2014.12.31

초록

본 연구는 보행자의 이동편의시설에 대한 실태 및 의식조사를 바탕으로 향후 이동편의시설의 개선 전략 수립시 기초자료를 제시하는 것에 목적이 있다. 이를 위해 충청남도 부여군을 대상으로 "교통약자 이동편의 실태조사 보고서"와 선행연구에서 이동편의시설 관련 평가항목을 검토하여 선정하고, 설문조사 및 중요도-만족도 분석(IPA)을 실시하였다. 분석 결과 첫째로 개선의 집중지향항목은 보도로 나타났으며, 이에 대한 세부지표를 살펴보면 보도에서의 보행안전성, 장애인 편의시설, 보도포장이 보도에 대한 부분 중에서도 가장 시급히 개선해야 할 부분인 것으로 나타났다. 둘째, 지속유지항목으로는 버스, 횡단보도로 나타났으며, 셋째, 저순위 항목으로 지하도 육교, 마지막 과잉지양항목은 여객터미널, 버스정류장에 대한 부분으로 나타났다. 종합적인 측면의 IPA 결과를 바탕으로 부여군의 이동편의시설 이용 실태를 판단해 보면, 보도에서의 직접적인 보행환경에 대한 개선이 가장 시급한 것으로 나타났으므로 이에 투자우선순위를 두어 개선전략을 마련하는 것이 가장 바람직한 것으로 판단되었다.

The purpose of this study is to investigate the actual conditions of the mobility convenience facilities for pedestrians and their perception of the facilities, and thereby provide fundamental material necessary to establish a strategy of improving mobility convenience facilities. This study tried to analyze the characteristics of the mobility convenience facilities for pedestrians. Based on previous studies and "Report of Mobility Facilities of the Mobility Handicapped", this study first chose the evaluation items related to mobility convenience facilities, and then conducted a questionnaire survey and Importance-Performance Analysis (IPA). According to the study results, first, the item that needs intensive improvement was sidewalks, and the detailed indicators for sidewalks were walking safety, convenient facilities for the disabled, and pavement in order. Secondly, the items that need to be maintained were bus and crossroad. Thirdly, the low-ranking items were under-passageway and pedestrian overpass. And lastly, the items that need to be controlled were facilities for passenger terminals and bus terminals. Based on the comprehensive IPA result, this researcher judged the actual use conditions of the mobility convenience facilities in Buyeo-gun, Chungcheongnamdo. Therefore, it was found that it would be urgent to improve the direct walking environment on sidewalks. In this aspect, for future policy decision and facility maintenance, it is desirable to put the item in priority in terms of investment and come up with an improvement strategy.

키워드

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피인용 문헌

  1. An Importance-Performance Analysis(IPA) for Bus Users Travel Time by Using Structural Equation Model(SEM) vol.35, pp.3, 2015, https://doi.org/10.12652/Ksce.2015.35.3.0663
  2. Analyzing Factors Affecting Transportation Vulnerable’s Improvement Needs of Transportation Infrastructure : A Case Study of Daegu Metropolitan City vol.54, pp.5, 2014, https://doi.org/10.17208/jkpa.2019.10.54.5.56