The Effects of Hotel Culinary Employee's Job Embeddedness on Job Satisfaction, Career Commitment and Turnover Intention

호텔 조리종사자의 직무착근도가 직무만족, 경력몰입 및 이직의사에 미치는 영향

  • 전유명 (울산과학대학교 호텔외식조리과)
  • Received : 2014.08.29
  • Accepted : 2014.12.05
  • Published : 2014.12.30

Abstract

This study made frequency analysis, factor analysis, reliability analysis, correlation analysis, and regression analysis using SPSS 18.0 for 225 culinary employees working for super deluxe hotels in Busan and Ulsan areas in order to analyze the effects of job embeddedness on job satisfaction, career commitment and turnover intention. Results are as follows: first, as a result of testing the effects of hotel culinary employee's job embeddedness on job satisfaction, it was found that fitness, sacrifice, and links have positive (+) effects on job satisfaction. Second, it was found that fitness and sacrifice of a hotel culinary employee's job embeddedness have positive (+) effects on career commitment. Third, this study showed that fitness and sacrifice have negative (-) effects on turnover intention. Fourth, it was found that job satisfaction has a negative (-) effect on turnover intention. Fifth, it was found that career commitment has a negative (-) effect on turnover intention. These findings indicate that the higher hotel culinary employee's job embeddedness is, the less their intention to change jobs becomes by increasing job satisfaction and career commitment.

본 연구는 부산 울산 지역 특1급 호텔에 근무하는 조리종사자 225명을 대상으로 직무착근도가 직무만족, 경력몰입, 이직의사에 미치는 영향 관계를 분석하기 위해 SPSS 18.0을 사용하여 빈도 분석, 요인분석, 신뢰도분석, 상관관계분석, 회귀분석을 실시하였다. 연구결과, 첫째, 호텔 조리종사자의 직무착근도가 직무만족에 미치는 영향을 검증한 결과, 적합(fit), 희생(sacrifice), 연계(links)가 직무만족에 정(+)에 영향을 미치는 것으로 나타났으며, 둘째, 호텔 조리종사자의 직무착근도의 적합과 희생이 경력몰입에 정(+)에 영향을 미치는 것으로 나타났다. 셋째, 호텔 조리종사자의 직무착근도는 적합과 희생이 이직의사에 부(-)에 영향을 미치는 것으로 나타났으며, 넷째, 직무만족도가 이직의사에 부(-)의 영향을 미치는 것으로 나타났다. 다섯째, 경력몰입은 이직의사에 부(-)의 영향을 미치는 것으로 나타났다. 이러한 결과를 통해 호텔 조리종사자의 직무착근도가 높을수록 직무를 만족시키고, 경력몰입을 증가시켜 이직하려고 하는 의도를 감소시킬 수 있다는 것을 알 수 있었다.

Keywords

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