Factors Affecting Hospital Employees' Knowledge Sharing

병원 근로자의 지식공유에 영향을 미치는 요인

  • Lee, Hyun-Sook (Dept. of Health & Medical Administration, Doowon Technical University College) ;
  • Lee, Hae-Jong (Dept. of Health Administration, Yonsei University) ;
  • Kim, Young-Hoon (Dept. of Healthcare Management, Eulji University)
  • 이현숙 (두원공과대학교 보건의료행정학과) ;
  • 이해종 (연세대학교 보건행정학과) ;
  • 김영훈 (을지대학교 의료경영학과)
  • Received : 2014.02.07
  • Accepted : 2014.03.18
  • Published : 2014.03.30

Abstract

The objective of this research is to survey of knowledge management in hospitals and to search the factors to impact the knowledge sharing and innovation behavior among employees. The data is collected with hospital employees by questionnaire method. Total number of analysis is 779 cases, and the collected data is analyzed by SEM(structural equation model). The work performance(WP) make influence the innovation behavior(IB) through knowledge sharing(KS) intention. The KS intention and IB are different in sex, age, education, work duration and work level. But, WP is different only in sex. The only personnel and organizational factors to affect KS intention, WP and IB are reciprocity(in personnel factor) and trust(in organization factor). Those factors mean the mental or psychological relationship among employees. So, to make more developed knowledge management in hospitals is to need more personal relationship than any other system management or incentives.

Keywords