수도권 윈도우 베이커리 매장근무자와 공장근무자의 위생 교육, 위생 지식과 위생 관리 현황에 관한 연구

A Research on the Sanitary Education, Knowledge and Management Level of Shop Employees and Workplace Employees Working at Window Bakeries in the Metropolitan Area

  • 황윤경 (수원여자대학교 제과제빵과) ;
  • 안혜령 (수원여자대학교 제과제빵과)
  • Hwang, Yoon-Kyung (Department of Baking Science&Art, Suwon Women's University) ;
  • An, Hye-Lyung (Department of Baking Science&Art, Suwon Women's University)
  • 투고 : 2013.10.01
  • 심사 : 2014.01.30
  • 발행 : 2014.02.28

초록

본 연구는 수도권 윈도우 베이커리의 매장근무자와 공장근무자의 위생교육, 위생 지식 및 위생관리 수행 수준을 조사하여 윈도우 베이커리 위생관리 현황을 파악하고자 하였다. 윈도우 베이커리 근무자를 매장과 공장 근무자로 분류하여 위생 교육 현황을 파악하였고, 위생 지식수준과 위생 관리 수행 수준을 직급, 근무연한, 위생 교육횟수에 따라 분석하고, 이 결과를 개인위생, 시설 및 작업장 위생, 재료 및 제조 위생으로 나누어 비교했다. 연구결과를 요약하면 다음과 같다. 첫째, 윈도우베이커리 근무자들은 1년에 3회 이하로 위생교육을 받고 있었으며, 위생 관리 수행 수준은 공장근무자가 매장근무자보다 평균이 높았다. 둘째, 위생지식수준의 경우 매장근무자는 재료 및 제조위생에서 대표와 근무기간이 5년 이상인 경우 낮게 나타났으며, 공장근무자는 공장장과 인턴, 근무기간이 5년 이상인 경우 낮았다. 셋째, 위생관리 수행수준의 경우 매장근무자는 인턴과 근무 1년 미만인 경우 수행수준이 낮았고, 공장근무자는 직급과 근무기간에 따라 유의한 차이는 없었다. 위생교육을 받지 않은 경우 매장근무자는 전반적으로 수행수준이 낮았고, 공장근무자는 재료 및 제조위생에서 수행수준이 유의하게 낮았다. 따라서 향후 윈도우 베이커리 매장과 공장 근무자들을 위한 업무에 따른 위생 교육 매뉴얼을 작성하여 지속적인 위생교육과 모니터링이 필요하다.

The purpose of this study is to investigate the level of sanitary education, knowledge, and management practice of shop employees(SE) and workplace employees(WE) working at window bakeries. SE & WE were grouped according to their job titles, duration of duty, and frequency of sanitary education, and sanitary knowledge and sanitary management practice level of the groups were analyzed, divided into personal hygiene, facility & workplace hygiene, and ingredient & preparation hygiene. Frequency of hygiene education of employees working at window bakeries was less than 3 times a year. The average sanitary management practice level of WE was higher than that of SE. The sanitary knowledge of SE was low at ingredient& preparation hygiene among the general managers and the employees who had worked more than 5 years. And that of WE was low among the general managers, interns and the employees who had worked more than 5 years. The sanitary management practice level of SE was low among the interns and the employees who had worked for less than 1 year, and that of WE showed no significant difference on job titles and duration of work. The employees who had no sanitary training showed a low management practice level overall among the SE and at ingredient & preparation hygiene among the WE. Therefore, continuous hygiene education and monitoring accompanied by making a manual with hygiene education data for SE and WE working at window bakeries are needed.

키워드

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