Management & Information Systems Review (경영과정보연구)
- Volume 33 Issue 2
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- Pages.13-35
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- 2014
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- 1598-2459(pISSN)
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- 2733-4767(eISSN)
A Study on Factors Affecting Job Satisfaction of Chinese Bankers and the Moderating Effect of Demographic Characteristics
중국은행원들의 직무만족 영향요인과 인구통계학적 특성의 조절효과 분석
- Yeying, Yeying (Dept. of Business Administration, Kangwon National University) ;
- Kim, Jung-Won (Dept. of Business Administration, Kangwon National University) ;
- Kim, Dong-Chul (Dept. of Public Administration, Kangwon National University)
- Received : 2014.04.07
- Accepted : 2014.05.27
- Published : 2014.06.30
Abstract
The purpose of this study is to investigate the impact on job satisfaction of the chinese bank staff by judging their motivators and hygiene factors. To explore the regulation of demographic characteristics between motivators, hygiene factors and job satisfaction. In the banking organization through the use of various elements of motivation duties assigned to meet organizational objectives put forward in order to achieve an effective incentive scheme given. In summary the results of analysis, the impact on motivator and job satisfaction in the work itself the result of regression analysis, promotion and recognition of the growth and job satisfaction in order to affect a positive sense of accomplishment and responsibility on the other hand, the task appeared was found not to affect satisfaction. The motivators of the bankers its positive influence on job satisfaction than hygiene factors were relatively high. And moderating effect of demographic characteristics and to validate the results, demographic characteristics and health factors are motivation and job satisfaction in the relationship between the presence of the control effect was analyzed. The relationship between motivation and job satisfaction is the demographic characteristics were analyzed to control that acts as a tour director, Hygiene factors influence job satisfaction is based on demographic characteristics was analyzed the age and education have been shown to exist, while Sex, tours, position the relationship between job satisfaction and hygiene factors do not exist in the control effect was analyzed.
본 연구는 중국은행 조직에서 구성원들의 동기부여 요인으로서 동기요인과 위생요인이 직무만족에 미치는 영향을 분석하고, 인구통계학적 특성이 이들 관계에서 조절역할을 하는 가를 탐색적으로 분석하였다. 실증분석 결과 동기요인의 일 자체, 승진 및 성장, 인정 등의 요인과 위생요인의 임금, 회사의 정책, 상호인간관계 등의 요인이 직무만족에 긍정적 영향을 미치는 것으로 분석되었다. 성별, 연령, 학력, 근무기간, 직위에 따른 조절효과가 존재하는 것으로 나타났다. 이러한 실증분석을 통해 중국은행 조직에서 동기부여 관리를 통해 직무만족을 높이고 조직목표를 달성하기 위한 효율적인 조직관리 방안으로서 공평한 승진 체계 구축, 공정하고 합리적인 임금 제도 설계, 조직 내 구성원 간 원활한 인간관계 구축, 조직구성원의 개성에 대한 관심 등을 제시하였다.
Keywords