The Korean Journal of Health Service Management (보건의료산업학회지)

Korea Society of Health Service Management (보건의료산업학회)
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The Effects of Action Learning on Nurses' Problem Solving, Communication, Emotional Creativity and Innovation Behavior

액션러닝이 간호사의 문제해결능력, 의사소통, 정서창의성 및 혁신행동에 미치는 효과

  • Lee, Sook-Ja (Department of Nursing, Chonnam National University Hospital) ;
  • Jang, Keum-Seong (College of Nursing, Chonnam National University.Chonnam Research)
  • 이숙자 (전남대학교병원 간호부) ;
  • 장금성 (전남대학교 간호대학 및 전남대학교 간호과학 연구소)
  • Received : 2014.04.22
  • Accepted : 2014.06.09
  • Published : 2014.06.30
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Abstract

The purpose of this study was to investigate the effects of a Action Learning(AL) program in terms of problem solving, communication skills, emotional creativity and innovation behaviors. Design for this was a nonequivalent control group quasi-experimental study. The participants were C-hospital staff nurses in G city (Experimental group=29, Control group=30). The AL program was composed of fourteen sessions in eight weeks. Data were collected and the program was conducted from May. 26 to July. 18, 2008. Data were analyzed with ${\chi}^2$-test, Fisher's exact test, t-test and ANCOVA, and utilized the SPSS win 20.0 program. There were significant increases in problem solving skills, communication skills and emotional creativity in the experimental group compared to the control group. Considering the above results, AL program has proven to be an effective educational program for improving the problem solving, communication skills and emotional creativity of nurses.

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