Journal of Korean Academy of Nursing Administration (간호행정학회지)

Korean Academy of Nursing Administration (한국간호행정학회)
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Influence of Workplace Bullying and Leader-Member Exchange on Turnover Intention among Nurses

간호사의 직장 내 약자 괴롭힘, 리더-구성원 교환관계가 이직의도에 미치는 영향

  • Han, Mi Ra (Graduate School, College of Nursing, Yonsei University.Department of Nursing, Mokpo Catholic University) ;
  • Gu, Jeung Ah (Graduate School, College of Nursing, Yonsei University.Department of Nursing, Kyungwoon University) ;
  • Yoo, Il Young (College of Nursing, Yonsei University)
  • 한미라 (연세대학교 간호대학원.목포가톨릭대학교 간호학과) ;
  • 구정아 (연세대학교 간호대학원.경운대학교 간호학과) ;
  • 유일영 (연세대학교 간호대학)
  • Received : 2014.04.22
  • Accepted : 2014.07.07
  • Published : 2014.09.30
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Abstract

Purpose: The purpose of this descriptive study was to identify the impact of workplace bullying and LMX (Leader-Member Exchange) on turnover intention among nurses. Methods: The participants were 364 nurses from the Seoul metropolitan area who were attending a continuing education program. A structured questionnaire was used for data collection and data were analyzed using the SPSS/Window program. Hierarchical multiple regression analysis was performed to verify the effect of variables on turnover intention. Results: Higher workplace bullying was associated with higher turnover intention. Workplace bullying was negatively correlated with leader-member exchange. The most influential factors for turnover intention were LMX (${\beta}=-7.22$, p<.001), work load (${\beta}=2.96$, p=.003), and workplace bullying (${\beta}=2.64$, p=.009). These factors accounted for 28% of the variance in turnover intention. Conclusion: The study results indicate that there is need to develop strategies to prevent workplace bullying and cultivate a good relationship between nursing managers and nurses to lower nurses' turnover intention.

Keywords

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