Journal of Korean society of Dental Hygiene (한국치위생학회지)

Korean Society of Dental Hygiene (한국치위생학회)
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Influencing factors of satisfaction and revisiting intention of dental implant patients

치과 임플란트 환자의 만족감과 재이용 의사에 영향을 미치는 요인

  • Lee, Jong-Hwa (Department of Dental Laboratory Technology, Gimcheon University) ;
  • Park, Chun-Man (Department of Public Health, Graduate School, Keimyung University)
  • 이종화 (김천대학교 치기공학과) ;
  • 박천만 (계명대학교 대학원 공중보건학과)
  • Received : 2015.04.27
  • Accepted : 2015.10.02
  • Published : 2015.12.30
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Abstract

Objectives: The purpose of the study is to investigate the influencing factors of satisfaction and revisiting intention of dental implant patients. Methods: An interview and a self-reported questionnaire were completed by 190 patients in 10 dental clinics in Daegu, Gyeongbuk, and Gyeongnam from September 17 to October 31, 2015. The questionnaire consisted of the general characteristics of the subjects and satisfaction of implant. The instrument for implant interview was adapted form Pjetursson et al. by Likert 5 points scale. Cronbach's ${\alpha}$ in the study was 0.768. Data were analyzed by SPSS/AMOS version 21.0 program. Results: Cost satisfaction had direct effect on satisfaction of expectation and indirect effect on revisiting intent. Mastication satisfaction had the direct effect on satisfaction of expectation and revisiting intent, and indirect effect on revisiting intent. Satisfaction of aesthetic function had the direct effect on satisfaction of expectation, and the indirect effect on revisiting intent. Conclusions: The determining factors of successful dental implant included expenses, mastication function, and aesthetic satisfaction. The competent dental implant teamwork and appropriate expenses can satisfy the implant patients.

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References

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