한국게임학회 논문지 (Journal of Korea Game Society)

  • 제15권6호
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  • Pages.41-54
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  • 2015
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  • 1598-4540(pISSN)
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  • 2287-8211(eISSN)
한국게임학회 (Korea Game Society)
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중국 온라인게임 산업의 게임사용자 재구매 행위 결정요인에 관한 연구: 온라인평가의 조절효과 분석

An Analysis of determinant on Repurchase Behavior of Game User in Chinese online game industry: moderation effect of online review

  • 투고 : 2015.10.19
  • 심사 : 2015.12.07
  • 발행 : 2015.12.20
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초록

2001년 중국시장에서의 한국 온라인게임의 큰 성과에도 불구하고, 2006년 이후 중국내 위치는 점점 축소되고 있다. 따라서 본 연구는 소비자의 '인지-감정-행위(의도)' 간 관계에서 재이용행위 결정요인과 온라인평가의 조절 효과에 관한 연구모형을 설정하였다. 설문조사를 통하여 회수된 자료를 사용하여 조절회귀 분석을 활용하여 실증분석을 하였다. 분석결과를 보면 재구매 행위에 대해 인지가치와 충성도가 긍정적 영향을 미쳤으며, 온라인평가는 부분적으로 조절 효과를 가졌다. 또한 학력이 통제변수로서 재구매 행위에 부정적 영향을 미쳤다. 따라서 게임업체는 게임개발 시 인지가치와 신뢰/충성도에 영향을 미치는 가격, 품질관리, 정보관리에 주의하여야 하겠으며, 온라인평가의 정확한 분석 결과 등을 잘 활용해야 하겠다.

Despite a great performance of Korean online game in Chinese online game market, Korean companies were faced with decreasing market positions in China from 2006. To overcome this problem, I will suggest a research model about determinant of repurchase behavior of on-line game user and moderation effect of online review. Data collected from questionnaire survey were used in empirical analysis on research hypothesis through moderated multiple regression method. There are several conclusions as such; first, perceived value and loyalty of consumer have great positive relationships with repurchase behavior. Second, online review has positive direct influence on repurchase behavior and moderation effect of relationships among them. Third, game company has great efforts to develop online games and game contents which were guaranteed before in price, quality, information, and accurate consideration of online review.

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