DOI QR코드

DOI QR Code

A study on correlation between media engagement and brand attachment, brand loyalty in an digital environment: Hierarchical Mediated regression analysis of Brand Relations Affect

디지털환경에서 매체몰입이 브랜드 애착과 브랜드충성도에 미치는 영향: 브랜드 관계감정의 계층적 매개효과 분석

  • Choo, Mi-ae (Dept. of Advertising marketing, Busan Kyungsang College)
  • Received : 2015.10.07
  • Accepted : 2015.11.06
  • Published : 2015.12.31

Abstract

In this study, consumer to use digital media is investigated on media engagement, Brand Attachment, Brand Relations Affect and Brand Loyalty of relation. also analyzing the mediating effect of brand relations affect and brand influence in the relationship between media engagement and brand attachment step has its purpose. Data analysis result showed that media engagement is significant effect on Brand Relations Affect and Brand Attachment, Brand relations Affect and Brand Attachment is significantly effected on the brand loyalty. And mediating Effect of brand Relation Affect was investigated by adjusting role between media engagement and brand attachment. Media engagement and brand relations, the influence of the brand attachment, brand relations affect has a greater effect.

본 연구에서는 디지털 매체를 사용하는 소비자들의 매체몰입과 브랜드 애착, 브랜드 관계감정, 브랜드 충성도의 관계를 알아보고자 하였다. 또한, 매체몰입과 브랜드 애착 단계의 관계에서 브랜드 관계감정의 매개 효과 관계와 영향력을 분석하는 데 그 목적이 있다. 자료 분석 결과, 매체몰입은 브랜드 관계감정과 브랜드 애착에 유의한 영향을 미치고 있는 것으로 나타났으며, 브랜드 관계감정과 브랜드 애착은 브랜드 충성도에 긍정적 영향을 미치는 것으로 나타났다. 그리고 브랜드 감정의 매개 효과를 살펴본 결과 매체몰입과 브랜드 애착 사이에 조절적 역할을 하는 것으로 조사되었다. 매체몰입과 관계감정이 브랜드 애착에 미치는 영향력은 관계감정이 더 큰 영향을 미치고 있음을 확인할 수 있었다.

Keywords

References

  1. Kim, J. W., Choi, J., Qualls, W. and Han, K., "It Takes a Market place Community to Raise Brand Commitment: The role of Online Communities," Journal of Marketing Management, Vol.24. no.3-4, pp.409-431, 2008. https://doi.org/10.1362/026725708X306167
  2. Hutton,G.,and Fosdick,M, "The Globalization of Social Media Consumer Relationships with Brands Evolvein the Digital Space. Journal of Advertising Research, vol.51. no.4, pp.564-570, 2011. https://doi.org/10.2501/JAR-51-4-564-570
  3. Nelson-Field, K., Riebe, E., and Sharp, B., "What's Not to Like? Can a Facebook Fan Base Givea Brand The Advertising Reach It Needs?" Journal of Advertising Research, Vo.52. no.2, pp.262-269, 2012. https://doi.org/10.2501/JAR-52-2-262-269
  4. Kilger, M., and Romer, E. (2007). Do Measures of Media Engagement Correlate with Product Purchase Likelihood? Journal of Advertising Research, Vol.47. no.3, pp.313-325, 2007. https://doi.org/10.2501/S002184990707033X
  5. Bagozzi et al., "The role of emotions in marketing," Journal of the Academy of marketing science, vol. 27, no. 5, pp.358-362, 1999.
  6. Bagozzi, Erevelles, S, "The Role of Affedt in Markering," Journal of Business Research, vol. 42, pp.199-215, 1998. https://doi.org/10.1016/S0148-2963(97)00118-5
  7. Zajonc,R.B,Basic mechanism of preference formation. In R. A. Peterson, W. D. Hoyer, & W. R. Wilson(Eds.), The Role of Affect in Consumer Behavior. Laxington, Mass; D. C. Heath and Company, 1986.
  8. Chaudhuri, A. and M.B. Holbrook, "The Chain of Effects from Brand Trust and Brand Affedts to Brand Performance; The Role of Brand Loyalty," Journal of Marketing, vol. 65, no.2, pp.81-93, 2001. https://doi.org/10.1509/jmkg.65.2.81.18255
  9. Bowlby, J., Attachment and Loss; vol.3. loss. New York; Basic Book, 1980.
  10. Thomson,M. D., and Maclinnis J., and Park, C.W., "The ties that bind; measuring the strength of consumer's emotional attachment to brand. Journal of Consumer Psychology, vol.15.no.1,pp.77-91, 2004.
  11. Oliver,R. L, Satisfaction; a behavioral perspective on the consumer. NewYork; McGraw-Hill, 1997.
  12. Fournier,S.and Consumer and their brands; developing relationship theory in consumer research, Journal of Consumer Research, vol.24. no.4. pp.343-373, 1998. https://doi.org/10.1086/209515
  13. Zeng, F., Huang. L., and Dou., "Social factors in user perceptions and Responses to Advertising in online social Networking Communities," Journal of Interative advertising, Vol.10.no.1. pp.1-13, 2009. https://doi.org/10.1080/15252019.2009.10722159
  14. Colliander, J., & Dahlen, M..Following the Fashionable Friend: The Power of Social Media Weighing Publicity Effectiveness of Blogs versus Online Magazines. Journal of Advertising Research.Vol.51. no.1. pp.313-32, 2011. https://doi.org/10.2501/JAR-51-1-313-320
  15. Marzocchi G.L.and Morandin G.and Bergami M., "Brand communities: Loyal to the community or to the brand?," European Journal of Marketing, Vol. 47. no.1-2, pp. 93 - 114, 2013. https://doi.org/10.1108/03090561311285475
  16. SwannW.B. Jr., Giesler A. S. and Brian. R, "Why People Self-verify, "Journal of Personality and Social Psychology, vol.62.no.3, pp.392-401, 1992. https://doi.org/10.1037/0022-3514.62.3.392
  17. SwannW.B. Jr., Chris D. L.R. and Hixon, J.G, "Authenticity and Positivity Strings in Marriage and Courtship," Journal of Personality and Social Psychology, vol.66. no.5. pp.857- 869.1994. https://doi.org/10.1037/0022-3514.66.5.857
  18. Bergkvist. L. and, Bech-Larsen, "Two studies of consequendes and actionable antecedent of brand love." Journal of Brand Management. Vol.17.no.1. pp.504-518, 2010. https://doi.org/10.1057/bm.2010.6
  19. Kilger, M., & Romer, E.. "Do Measures of Media Engagement Correlate with Product Purchase Likelihood?" Journal of Advertising Research, Vol.47. no.3, 313-32, 2007. https://doi.org/10.2501/S002184990707033X

Cited by

  1. 의류매장의 디지털 사이니지 속성과 콘텐츠 유형이 몰입에 미치는 영향 vol.42, pp.5, 2015, https://doi.org/10.5850/jksct.2018.42.5.855