Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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A Study on Parents' Satisfaction of Contracting-Out System in Employer-Supported Childcare Centers - Focused on the Comparison of Difference Between National·Public·Private Childcare Centers and Contracted-Out·In-House Services -

직장보육시설 위탁 운영 어린이집 학부모의 만족도에 관한 연구 - 국·공·사립과 위탁·직영 간 차이비교를 중심으로 -

  • 김정겸 (충남대학교 교육학과) ;
  • 강영식 (충남대학교 교육학과 교육대학원 유아교육전공)
  • Received : 2014.12.02
  • Accepted : 2015.01.08
  • Published : 2015.01.31
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Abstract

This study is intended to look into parents' satisfaction of contracting-out system in employer-supported childcare centers. To achieve this, a survey was carried out to 400 parents who use national, public and private employer-supported childcare centers. The results were as follows. First, employer-supported childcare factors were the qualities of childcare environment, childcare program and early childhood teacher in both contracted-out and in-house services. The satisfaction with facility, program, operation and childcare training was improved in good employer-supported childcare factors And the satisfaction with the relationship between these factors could improve the expectation for the use of employer-supported childcare centers. Second, the difference in the operation of employer-supported childcare centers showed that the most preferred size was 50 to 74 children. The contracted-out services was more preferred than in-house services. And the location of on-the-job facility was more preferred than off-the-job facility. As stated above, the preference of employer-supported childcare centers was more raised than that of general kindergartens or childcare centers by an increase in the trend of working child parents' dual income. In other words, small and medium sized childcare centers of some 50 children were more preferred than large scaled childcare centers. Consequently, the retainment of childcare programs, facilities and quality teachers contracted out to professional childcare centers can improve the satisfaction with them.

본 연구는 직장보육시설의 위탁운영형태별 이용 만족도를 도출하는데 목적을 두고 국 공 사립 이용학부모 400명을 대상으로 설문조사를 하였는데 전체 연구결과를 종합해보면 다음과 같다. 첫째, 직장보육요인으로서 위탁 직영 모두 보육 환경, 보육 프로그램, 유아교사의 질인 것으로 나타났으며 이들 보육 운영 요인이 잘 되어 있을수록 시설, 프로그램, 운영, 보육 지도에 대한 만족도가 높아지고 이들 관계의 충족에 따라 직장 보육시설의 이용에 대한 기대감을 높일 수 있는 것으로 나타났다. 둘째, 직장보육시설 운영에 따른 차이비교에서도 규모에 있어 50~74명 규모가 가장 선호되고 직장 내 직접 운영보다 전문보육기관에 위탁이 선호되고 소재지 또한 직장 내 소재를 선호하는 것으로 나타났다. 이같은 결과는 최근의 영유아부모들의 맞벌이 추세의 증가에 따라 일반 유치원이나 어린이집보다 직장보육시설에 대한 높은 선호도를 알 수 있으며 이는 대규모 시설보다 50명 내외 중소규모가 선호되고 전문위탁운영기관에 의한 위탁을 통해 보육프로그램, 시설, 양질의 교사 확보 등이 선행될수록 만족도 또한 높아질 수 있음을 시사해주었다.

Keywords

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