Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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A study on Influencing Factors of Knowledge Creation focus on Transactive Memory

지식성장의 영향요인에 관한 연구-분산기억중심으로

  • Liu, Chang (Dept. of Management Information Systems, Chungbuk National University) ;
  • Kim, Sang Wook (Dept. of Management Information Systems, Chungbuk National University)
  • 유창 (충북대학교 경영정보학과) ;
  • 김상욱 (충북대학교 경영정보학과)
  • Received : 2014.12.15
  • Accepted : 2015.02.12
  • Published : 2015.02.28
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Abstract

As an empirical study focused on how transactive memory concept influence the four processes of knowledge growth, this study aimed at explaining the function of transactive memory in the dynamic process of knowledge growth. To verify the research model, this study carried out a path analysis of 130 team memebers and as a result, part of the team transactive memory measurements does affect the knowledge growth. Consequentially, transactive memory especially based on team level, is relevant with knowledge growth. According to team level, this study targeted at the team members, and by adopting the team transactive memory concept in Cognitive Psycology, theoretically explained and analysed how to approach personal knowledge in internal organizations. To accelerate the knowledge process, the work should be modified collaboratively by trusting the team members' duty relations more than specialized knowledge. Furthermore, managers had better assign team members the work where they can make the most of their personal knowledge, and this study presented that the whole team performance could be improved by doing that.

본 연구는 분산기억(Transactive Memory )개념을 중심으로 지식성장의 네 가지 과정에 미치는 영향에 대한 실증연구로써, 지식성장의 동태적 과정의 맥락 속에서의 분산기억의 역할을 설명하는데 그 목적을 두고 있다. 연구모형을 검증하기 위하여 130명 팀 구성원을 대상으로 경로분석을 실시한 결과, 팀 분산기억의 측정항목들의 일부가 지식성장에 영향을 미치는 것으로 나타났다. 결과적으로 분산기억과 지식성장은, 특히 팀 수준의 지식성장과 밀접한 관련성을 가지고 있다는 점을 확인하였다. 본 연구는 팀 수준에 머물러있고 팀을 대상으로 연구를 진행하였고, 인지심리학의 팀 분산기억 개념을 도입하여 조직 내부에 팀 단위로 개인지식을 어떻게 접근하고 사용하는지를 이론적으로 설명하고 분석하였다. 지식성장을 촉진하려면 전문지식보다 팀원들 간의 직무관련 지식을 신뢰하여 협력적으로 작업조정을 해야 한다. 또한 관리자들이 팀원들을 가장 적합한 작업위치에 배치함으로 팀원들의 개인지식을 가능한 활용할 수 있으며 팀 성과까지 향상시킬 수 있다는 시사점을 제시할 수 있다.

Keywords

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