DOI QR코드

DOI QR Code

Relevance between Consumer Boycott Participation and Perception Types on the Consumer Boycotts

소비자 불매운동에 대한 인식유형과 참여의도와의 관련성

  • Jeon, Hyang-Ran (Department of Child and Family Welfare, University of Ulsan) ;
  • Seo, Jeong-Hee (Department of Child and Family Welfare, University of Ulsan)
  • 전향란 (울산대학교 아동가정복지학과) ;
  • 서정희 (울산대학교 아동가정복지학과)
  • Received : 2014.04.30
  • Accepted : 2014.10.20
  • Published : 2015.04.30

Abstract

This study analyzed domestic consumers' perceptions of and participation in consumer boycotts and its relation to ethical consumerism by surveying 1,000 people aged 20 or more with an on-line questionnaire. Collected data were analyzed in terms of frequency, factor analyses, cluster analysis, ${\chi}^2$, and one-way analysis of variance. The research findings are summarized as follows. First, consumers had an average (or higher) perception level of consumer boycotts and were categorized into consumer boycott groups of pursuit of self-realization, achievement of results, and pursuit of rationality according to perception patterns of consumer boycotts. Second, the consumer boycott group of self-realization exhibited a high intention for participation in economic and ethical consumer boycotts and was active in all aspects compared to other groups; in addition, the consumer boycott group of results achievement was in the lowest level of ethical consumerism with a low intention for participation in consumer boycotts and ethical consumer boycotts along with the lowest perception level for consumer boycotts as ethical consumption. The consumer boycott group of rational pursuit was comparatively skeptical about the influence of consumer boycotts and with a low level of deontological ethical consumerism. They had additional doubts about the effectiveness of consumer boycotts despite being active participants. The study contributes to the establishment of an ethical consumer behavior theory by investigating connections between the perception patterns of and participation in consumer boycotts as well as ethical consumerism as consumer boycotts conceptually expand as a form of ethical consumption.

Keywords

References

  1. Braunsberger, K., & Buckler, B. (2011). What motivates consumers to participate in boycotts: Lessons from the ongoing Canadian seafood boycott. Journal of Business Research, 64(1), 96-102. http://dx.doi.org/10.1016/j.jbusres.2009.12.008
  2. Brdulak, A. (2007). Product quality as a responsibility measure: Ethical consumerism. Corporate Social Responsibility (CSR) Paper 24 . The Fondazione Eni Enrico Mattei.
  3. Brinkmann, J., & Peattie, K. (2008). Consumer ethics research: Reframing the debate about consumption for good. Electronic Journal of Business Ethics and Organization Studies, 13(1), 22-31.
  4. Chen, J. (2010). The moral high ground: Perceived moral violation and moral emotions in consumer boycotts (Unpublished doctoral dissertation). University of Oregon, Eugene, OR, USA.
  5. Chun, K. H., Hong, Y. G., Yoon, M. A., & Song, I. S. (2010). Good consumption, ethical consumption. Seoul: Sigma Press.
  6. Clouder, S., & Harrison, R. (2005). The effectiveness of ethical consumer behaviour. In R. Harrison, T. Newholm, & D. Shaw (Eds.), The ethical consumer (pp. 89-104). London: Sage.
  7. Farah, M. F., & Newman, A. J. (2010). Exploring consumer boycott intelligence using a socio-cognitive approach. Journal of Business Research, 63(4), 347-355. http://dx.doi.org/10.1016/j.jbusres.2009.03.019
  8. Friedman, M. (1985). Consumer boycotts in the United States, 1970-1980: Contemporary events in historical perspective. Journal of Consumer Affairs, 19(1), 96-117. http://dx.doi.org/10.1111/j.1745-6606.1985.tb00346.x
  9. Friedman, M. (1999). Consumer boycotts: Effecting change through the marketplace and the media . New York, NY: Routledge.
  10. Gardberg, N. A., & Newburry, W. (2013). Who boycotts whom? Marginalization, company knowledge, and strategic issues. Business and Society, 52(2), 318-357. http://dx.doi.org/10.1177/0007650309352507
  11. Garrett, D. E. (1987). The effectiveness of marketing policy boycotts: Environmental opposition to marketing. Journal of Marketing, 51(2), 46-57. https://doi.org/10.2307/1251128
  12. Hoffmann, S. (2011). Anti-consumption as a means to save jobs. European Journal of Marketing, 45(11/12), 1702-1714. http://dx.doi.org/10.1108/03090561111167342
  13. Hong, Y. G. (2009). A case study of ethical consumer in Korea (Unpublished doctoral dissertation). Catholic University of Korea, Bucheon, Korea.
  14. John, A., & Klein, J. (2003). The boycott puzzle: Consumer motivations for purchase sacrifice. Management Science, 49(9), 1196-1209. http://dx.doi.org/10.1287/mnsc.49.9.1196.16569
  15. Kim, D. Y. (2008). AMOS A to Z . Paju: Hakhyunsa.
  16. Klein, J. G., Smith, N. C., & John, A. (2003). Exploring motivations for participation in a consumer boycott. Advances in Consumer Research, 29 , 363-369.
  17. Klein, J. G., Smith, N. C., & John, A. (2004). Why we boycott: Consumer motivations for boycott participation. Journal of Marketing, 68(3), 92-109. https://doi.org/10.1509/jmkg.68.3.92.34770
  18. Koku, P. S. (2012). On the effectiveness of consumer boycotts organized through the internet: The market model. Journal of Service Marketing, 26(1), 20-26. http://dx.doi.org/10.1108/08876041211199698
  19. Kozinets, R. V., & Handelman, J. (1998). Ensouling consumption: A netnographic exploration of boycotting behavior. Advances in Consumer Research, 25 , 475-480.
  20. Lee, D. Y. (1996). Consumer boycotts: Status & evaluation. Journal of Consumer Policy Studies, 18 , 139-159.
  21. Lee, H. S., & Joo, Y. H. (2011). The role of empathy in online boycotting: Focused on consumer's affective approach. Journal of Consumption Culture, 14(2), 25-43. https://doi.org/10.17053/jcc.2011.14.2.002
  22. Lee, J. H. (2005). Consumer motivations for boycott participation through the anti-site and the effect on the brand image (Unpublished master's thesis). Seoul National University, Seoul, Korea.
  23. Lee, J. W. (2011, August 17). Pigeon is stuck by consumer. Hankyung Business. Retrieved from May 13, 2013, from http://magazine.hankyung.com/business/apps/news?popup=0&nid=10&mode=vol_lastlist&nid=10&volno=819&page=1
  24. Neilson, L. A. (2010). Boycott or buycott? Understanding political consumerism. Journal of Consumer Behaviour, 9(3), 214-227. http://dx.doi.org/10.1002/cb.313
  25. Papaoikonomou, E., Ryan, G., & Valverde, M. (2011). Mapping ethical consumer behavior: Integrating the empirical research and identifying future directions. Ethics & Behavior, 21(3), 197-221. http://dx.doi.org/10.1080/10508422.2011.570165
  26. Park, J. H., & Choi, H. G. (2010). Consumer's consciousness about boycott and the effects of image and sales of the company from boycott in a on-line. Korean Review of Management Consulting, 1(2), 161-180.
  27. Park, K. G. (2013, May 13). 'Bad Company' be judged by stock. Hankookilbo. Retrieved May 13, 2013, from http://news.naver.com/main/read.nhn?mode=LSD&mid=sec&oid=038&aid=0002388814&sid1=001
  28. Sen, S., Gurhan-Canli, Z., & Morwitz, V. (2001). Withholding consumption: A social dilemma perspective on consumer boycotts. Journal of Consumer Research, 28(3), 399-417. https://doi.org/10.1086/323729
  29. Shaw, D., & Newholm, T. (2002). Voluntary simplicity and the ethics of consumption. Psychology & Marketing, 19(2), 167-185. http://dx.doi.org/10.1002/mar.10008
  30. Son, I. S. (2013, May 8). South Korea's consumer to boycott Namyang: Choose to good company. Maeil Business Newspaper. Retrieved May 9, 2013, from http://news.mk.co.kr/newsRead.php?year=2013&no=353605
  31. Woo, J., Ko, W. H., Park, K. D., & Hur, W. M. (2007). Consumer ethnocentrism and unwillingness to buy foreign products. The Korean Journal of Advertising and Public Relations, 9(4), 230-256.

Cited by

  1. A Study on Influencing Factors on Consumer Boycott intention by Applying Extended Model of Goal-Directed Behavior vol.55, pp.6, 2017, https://doi.org/10.6115/fer.2017.049