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The Defect Diagnosis Process Model Utilizing BPMN Modeling Method in the Apartment Housing

BPMN 모델링 방식을 활용한 공동주택 하자진단 업무프로세스 모델

  • 정려원 (한양대학교 대학원 건축공학과) ;
  • 김경환 (건국대학교 건축학부) ;
  • 이정석 (한국시설안전공단 시설안전연구소) ;
  • 김재준 (한양대학교 건축공학부)
  • Received : 2015.02.04
  • Accepted : 2015.04.17
  • Published : 2015.04.25

Abstract

As the Korean construction market in the apartment housing has changed to a housing consumer focused market, interest and importance on efficient use and management on existing buildings has increased rather than demand for new buildings. Interest of housing consumers on apartment house quality has increased in this market paradigm, and this spontaneously is connected to quality flaw related defect disputes and lawsuits that the importance of defect diagnosis has continuously increased. This defect diagnosis is directly connected to maintenance charges in defect dispute and lawsuit processes that rather objective and highly credible progress of duty is required. However, most defect diagnosis firms today that progress defect diagnosis are using different diagnosis methods and depend on the experience of experienced professionals that there is no standardized defect diagnosis process. Therefore, the purpose of this study is to provide common defect diagnosis process model for defect diagnosis firms utilizing the BPMN (Business Process Modeling Notation) modeling method. It is expected that this will contribute to professional and reliable task performances of concerned defect diagnosis workers. Furthermore, it is expected that design lawsuit damage will be substantially reduced by standardizing defect diagnosis processes.

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