한국전자통신학회논문지 (The Journal of the Korea institute of electronic communication sciences)

한국전자통신학회 (Korea Institute of Electronic Communication Science)
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집단지성과 프로세스 코치 연구

A Study on Collective Intelligence and Process Coach

  • 홍삼열 (국립순천대학교 컴퓨터과학과)
  • 투고 : 2015.03.11
  • 심사 : 2015.04.23
  • 발행 : 2015.04.30
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초록

집단지성은 사회학, 경영학, 정치학, 컴퓨터과학 등 여러 분야와 관련이 된다. 이 논문은 인문학과 과학이 수렴, 융합, 통섭되는 시대의 산물인 사회공학분야로 분류할 수 있다. 오늘의 구성원은 자아실현과 기여에 대한 욕구가 증대되었고, 업무가 복잡해지고 변화가 빨라 사회조직 속에도 자연과학의 메커니즘이 필요하다. 집단지성의 메커니즘을 발산과정과 수렴과정으로 구성하며, 7단계의 프로세스(process)를 설계하고 각 단계의 첫 알파벳을 연결하면 'PROCESS'가 되도록 디자인하였다. 이 논문을 통하여 구성원들의 의견이 반영되는 절차를 적용하여 구현되면, 의사결정 절차에 참여했던 구성원들이 결정사항을 실행할 때에도 적극적으로 참여하는데 기여할 것이며, 온라인 커뮤니티에서의 구체적인 도구와 기법연구는 과제로 남긴다.

Collective intelligence is related to several areas such as sociology, business administration, political science, and computer science. This paper can be classified as a product of social engineering of the era of liberal arts and science convergence, fusion, consilience. Members today have higher need for self-actualization and contribution. As the business is changing fast and getting more complicated, a mechanism of natural science is necessary in social organization. The mechanisms of collective intelligence are composed of divergence process and convergence process. And the seven steps were designed that the first letter of each steps leads to 'PROCESS'. When implemented by applying the procedures that reflect the opinions of members throughout this paper, there are members who participated in the decision-making process will contribute to actively participate in the decision when to run, and specific tools and techniques in online communities are for future studies.

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참고문헌

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