A Study of the Effects of Job Burnout on Organizational Effectiveness and Turnover Intention

직무소진이 조직유효성과 이직의도에 미치는 영향에 대한 연구

  • Kwon, Yong-Man (Dept. of Business Administration, Namseoul University)
  • 권용만 (남서울대학교 경영학과)
  • Received : 2015.08.10
  • Accepted : 2015.10.20
  • Published : 2015.10.28


This study attempted to investigate an efficient human resources management plan by enhancing organizational performance and reducing the factors which influence turnover intention after analyzing the effects of job burnout on organizational effectiveness and turnover intention. To test a research model, after explaining the purpose of the study to them at work, data were obtained through a standardized questionnaire survey. To figure out the effects of job burnout on organizational effectiveness and turnover intention, causality was analyzed using the Structural Equation Model (SEM). According to hypothesis testing, a total of five hypotheses were chosen, and the following results were obtained: Job burnout had a significant effect on organizational commitment (-0.456), job satisfaction (-0.488) and turnover intention (0.501). In terms of relations between organizational effectiveness and turnover intention, organizational commitment (-0.350) and job satisfaction (-0.199) decreased turnover intention. Therefore, it is important to discover and analyze these obstacles which hinder employees from being absorbed in their work with attachment.


Supported by : 남서울대학교


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