Journal of Korean Academy of Rural Health Nursing (한국농촌간호학회지)
- Volume 10 Issue 1
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- Pages.5-15
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- 2015
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- 1975-8677(pISSN)
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- 2765-2947(eISSN)
DOI QR Code
Concept Analysis of Nurses' Emotional Labor
간호사의 감정노동 개념분석
- Ahn, EunKyong (Department of Nursing, Daejeon Institue of Science and Technology)
- 안은경 (대전과학기술대학교 간호학과)
- Received : 2015.04.27
- Accepted : 2015.06.08
- Published : 2015.06.30
Abstract
Purpose: This study was conducted to analyze the concept of nurses' emotional labor. Method: Rodgers's evolutionary concept analysis was used. Result: Nurses' emotional labor can be defined by two attributes: emotional distortion and self-regulation process. Antecedents of nurses' emotional labor include interactional, organizational and personal factors. The consequences of nurses' emotional labor are emotional dissonance and internalization of organizational display rules. Conclusion: Appropriate instrument to operationalize the concept need to be developed.