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운송용 조종사의 조직시민행동 인식과 안전문화에 대한 연구

A Study of the Airline Pilots' Perception on Organizational Citizenship Behaviors and Their Safety Culture

  • 김근수 (국토교통부 항공철도사고조사위원회) ;
  • 김기웅 (한국항공대학교 경영학과) ;
  • 최연철 (한서대학교 항공학부) ;
  • 최성수 (세종대학교 일반대학원 호텔관광경영학)
  • 투고 : 2016.04.21
  • 심사 : 2016.09.15
  • 발행 : 2016.09.30

초록

The purpose of this paper is to analyze the relationship between the perception of organizational citizenship behavior and that of safety culture by airline pilots. Finding factors which composed of organizational citizenship behavior, this paper will prove the effects of those factors to the safety culture of an airline. Organizational citizenship behavior means the activities of members, based on their free will, to enhance organization's overall productivity and performance, which are, however, not officially and apparently approved by the organization. Safety culture is to contain the concept in the organization's protocol, procedure and policy affecting safety performance of the organization. According to the analysis, it was proven compliance of organizational citizenship behaviors has a positive effect on safety culture through job satisfaction. Moreover, altruism and individual initiative have a direct positive effect on safety behavior of pilots.

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