DOI QR코드

DOI QR Code

A Study on the Mediating Effect of Emotional Intelligence between Perfectionism and Burnout in Advanced Practice Nurses (APN)

전문간호사의 완벽주의와 소진의 관계에서 감성지능의 조절효과

  • Received : 2015.07.31
  • Accepted : 2015.10.19
  • Published : 2016.03.31

Abstract

Purpose: The aim of this study was to analyze relationships between perfectionism, burnout, and emotional intelligence in APN and to identify the mediating effect of emotional intelligence on the relationship between perfectionism and burnout. Methods: A structured self-report questionnaire was used to measure perfectionism, burnout, and emotional intelligence. Data were collected from 121 APN working in five advanced general hospitals and two general hospitals. Data were analyzed using descriptive statistics, Independent t-test, One-way ANOVA, Mann-Whitney U test, Pearson correlation and Hierarchical multiple regression with the SPSS/WIN 22.0 program. Results: Mean scores for each variable were: perfectionism 3.57 (on a 5-point scale), burnout 3.32 (on a 7-point scale), and emotional intelligence 5.00 (on a 7-point scale). Self-oriented perfectionism had a positive correlation with burnout, as did socially prescribed perfectionism. Emotional intelligence was a significant variable reducing burnout, as it also had a reverse buffering effect on the relationship between self-oriented perfectionism and burnout. Explanatory power of the final model based on variables was 34%. Conclusion: The results of this study suggest a mediating direction regarding burnout by demonstrating that emotional intelligence plays a direct and reverse buffering role to self-oriented perfectionism, which can be used to reduce burnout in APN.

Keywords

References

  1. Kim YJ. Field research on the nursing organizational culture in hospital setting [Dissertation]. Seoul: Ewha Womans University; 2013.
  2. Zhang L, Liu B, Ren H, Liu YF, Zhang Y. The personality profile of excellent nurses in China: the 16PF. Contemporary Nurse. 2013;43(2):219-224. http://dx.doi.org/10.5172/conu.2013.43.2.219
  3. Burns SM, Quatrara B. Selecting advanced practice nurse outcome measures. In: Kleinpell RM, editor. Outcome assessment in advanced practice nursing. 2nd ed. New York: Springer; 2009. p. 73-92.
  4. Kim HJ, Hong HY. Mediating effect of indecisiveness for the relationship between perfectionism and life satisfaction in university students. Korean Journal of Youth Studies. 2010;17 (10):23-47.
  5. Kim SD. Job satisfaction and job performance of advanced practice nurses. Journal of the Korea Academia-Industrial cooperation Society. 2013;14(12):6146-6154. http://dx.doi.org/10.5762/KAIS.2013.14.12.6146
  6. Chung BY, Han JY. Influential factors related to job satisfaction in hospice nurses: Focus on emotional labor and burnout. Journal of Korean Academy of Nursing Administration. 2014; 20(3):322-331. http://dx.doi.org/10.11111/jkana.2014.20.3.322
  7. Park HI, Nam SK, Yang EJ. Relationships of burnout with job attitudes and turnover intention among Koreans: A meta-analysis. The Korean Journal of Industrial and Organizational Psychology. 2011;24(3):457-491. https://doi.org/10.24230/ksiop.24.3.201108.457
  8. Han JH, Yang IS, Yom YH. An empirical study on burnout in clinical nurses: Focused on bullying and negative affectivity. The Journal of Korean Nursing Administration Academic Society. 2013;19(5):578-588. http://dx.doi.org/10.11111/jkana.2013.19.5.578
  9. Kwon SH. The effects of job characteristics factors, individual perfectionism and efficacy on job burnout: Focused on the cases of National Health Insurance Corporation. Korean Public Management Review. 2008;22(4):307-328. https://doi.org/10.24210/kapm.2008.22.4.013
  10. Karimi Y, Bashipur M, Khabbaz M, Hedayati AA. Comparison between perfectionism and social support dimensions and academic burnout in students. Procedia-Social and Behavioral Sciences. 2014;159:57-63. http://dx.doi.org/10.1016/j.sbspro.2014.12.328
  11. Ahn SA, Yea CJ, Yeum DM. The impact of nurses' job demands, job resources, emotional labor and emotional intelligence on burnout. Social Science Research Review. 2011;27 (4):25-43.
  12. Han SY, Lee YM. The effect of emotional intelligence on organization communication satisfaction and job satisfaction. Journal of the Korea Academia-Industrial Cooperation Society. 2011;12(12):5493-5499. https://doi.org/10.5762/KAIS.2011.12.12.5493
  13. Baik DW, Yom YH. Effects of social support and emotional intelligence in the relationship between emotional labor and burnout among clinical nurses. Journal of Korean Academy of Nursing Administration. 2012;18(3):271-280. http://dx.doi.org/10.11111/jkana.2012.18.3.271
  14. Jeon JH, Yom YH. Roles of empowerment and emotional intelligence in the relationship between job embeddedness and turnover intension among general hospital nurses. Journal of Korean Academy of Nursing Administration. 2014;20(3):302-312. http://dx.doi.org/10.11111/jkana.2014.20.3.302
  15. Sur JM. The influence of R&D researchers' perfectionism on burnout: Focusing on the mediated effect of self-efficacy. Korean Psychological Journal of Culture and Social Issues. 2012; 18(2):261-278.
  16. Hwang HI, Kim EJ. Effect of perfectionism and emotional experiences of early childhood teachers on teachers' burnout. The Journal of Eco-Early Childhood Education. 2015;14(1): 195-218.
  17. Flett GL, Hewitt PL, editors. Perfectionism: Theory, research, and treatment. Washington, DC: APA Books; 2002.
  18. Hewitt PL, Flett GL, Turnbull-Donovan W, Mikail SF. The multidimensional perfectionism scale: Reliability, validity and psychometric properties in psychiatric samples. Psychological Assessment: A Journal of Consulting and Clinical Psychology. 1991;3(3):464-468. http://dx.doi.org/10.1037/1040-3590.3.3.464
  19. Han KY. Multidimensional perfectionism: concept, measurement and maladjustment [dissertation]. Seoul: Korea University; 1994.
  20. Ha OR, Kwon JH. Mental health and role satisfaction of working mothers: Role conflict, perfectionism, and family/spouse support. The Korean Journal of Clinical Psychology. 2006;25 (3):675-696.
  21. Maslach C. Burnout: The cost of caring. Los Altos, CA: Malor Books; 1982.
  22. Malakh-Pines A, Aronson E. Career burnout. New York: Free Press; 1988.
  23. Malakh-Pines A. The burnout measure, short version. International Journal of Stress Management. 2005;12(1):78-88. https://doi.org/10.1037/1072-5245.12.1.78
  24. Wong CS, Law SL. The effect of leader and follower emotional intelligence on performance and attitude: An exploratory study. The Leadership Quarterly. 2002;13:243-274. https://doi.org/10.1016/S1048-9843(02)00099-1
  25. Jung HW, Kim CH. A study on the effect of emotional intelligence on organizational citizenship behavior - Moderating effect of leader-member exchange (LMX). Journal of Human Resource Management Research. 2007;14(3):167-186.
  26. Choi JH. Relationship between nurse's emotional intelligence, communication competency and organizational commitment [master's thesis]. Suwon: Ajou University; 2010.
  27. Lee YR, Kim NJ. A study on the mediating effects of job-stress on the relationship between the female college students' selforiented perfectionism and binge eating. The Journal of the Korea Contents Association. 2015;15(1):233-241. http://dx.doi.org/10.5392/JKCA.2015.15.01.233
  28. Byun DS, Yom YH. Factors affecting the burnout of clinical nurses: Focused on emotional labor. The Journal of Korean Nursing Administration Academic Society. 2009;15(3):444-454.
  29. Tak JK. Differences in both emotional intelligence and the relations of emotional intelligence to job stress and stress coping based on sex and job position. The Korean Journal of Health Psychology. 2007;12(2):307-324. https://doi.org/10.17315/kjhp.2007.12.2.002
  30. Kong F, Zhao J. Affective mediators of the relationship between trait emotional intelligence and satisfaction in young adults. Personality and Individual Differences. 2013;54:197-201. http://dx.doi.org/10.1016/j.paid.2012.08.028

Cited by

  1. Burnout amongst Nurses in Cancer Wards: Impact of Nursing Professionalism, Perfectionism, and Resilience vol.18, pp.4, 2018, https://doi.org/10.5388/aon.2018.18.4.214
  2. 간호대학생의 완벽주의와 학업탄력성이 전공만족도에 미치는 영향 vol.23, pp.2, 2017, https://doi.org/10.5977/jkasne.2017.23.2.205
  3. 간호사의 감성지능과 전문직 자아개념이 재직의도에 미치는 영향 vol.20, pp.12, 2016, https://doi.org/10.5762/kais.2019.20.12.157
  4. 자기효능감, 사회부과 완벽주의가 간호대학생의 시험불안에 미치는 영향 vol.28, pp.2, 2016, https://doi.org/10.5953/jmjh.2021.28.2.121
  5. Trait Emotional Intelligence and Happiness of Young Adults: The Mediating Role of Perfectionism vol.18, pp.20, 2016, https://doi.org/10.3390/ijerph182010800