Management & Information Systems Review (경영과정보연구)

Daehan Academy of Management Information Systems (대한경영정보학회)
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A Study on Effect of Workplace Spirituality of Community Enterprise on Organizational Citizenship Behavior -Mediating Effects of Job Satisfaction-

마을기업에서의 일터영성이 조직시민행동에 미치는 영향에 관한 연구 - 직무만족을 매개효과로 -

  • Cho, Young-bohk (Department of Business Administration, Pusan National University/Research Institute for Social Enterprise) ;
  • Ha, Tae-Young (Department of Business Administration, Pusan National University/Research Institute for Social Enterprise, Busan Community Enterprise Support Center)
  • 조영복 (부산대학교 경영학과, (사)사회적기업연구원) ;
  • 하태영 (부산대학교 경영학과, (사)사회적기업연구원 부산마을기업지원센터)
  • Received : 2016.05.06
  • Accepted : 2016.06.15
  • Published : 2016.06.30
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Abstract

Community enterprise is a type of business that simultaneously pursues public interest and profitability to vitalize the local society and economy and also an alternative endeavor to restore community by local residents using local resources. In rapid changes of business environment and social dynamics of these days, one of the alternatives to provide solutions for problems in persons and organizations is workplace spirituality. Workplace spirituality is not only beneficial to satisfaction, commitment, devotion, and organizational citizenship behavior, but also positively influential to outcome of an organization. Expanding the scope and subjects found in most previous studies on workplace spirituality of general companies, this study tries to contribute to development of community enterprises through empirical analysis of the effect of community enterprise. In result, workplace spirituality showed positively significant influence on job satisfaction, organizational citizenship behavior equally in both of community enterprises and general companies. Job satisfaction presented positively significant effect on organizational citizenship behavior. And job satisfaction mediated the relationship between workplace spirituality and organizational citizenship behavior. In addition, workplace spirituality of community enterprises showed difference from general companies showed greater coefficient and influence. Although workplace spirituality is important for general companies that pursue profit, it is shown that greater significance was found in community enterprises. Workplace spirituality, which is equivalent to A sense of calling, sense of inner life, sense of empathy, sense of community, and sense of transcendence through community enterprise, needs to be promoted and settled in community enterprises.

마을기업은 지역사회와 지역경제를 활성화하기 위한 공익성과 수익성을 동시에 추구하는 사업방식이면서 지역주민이 주체가 되어 지역자원을 활용하는 공동체 회복을 위한 대안적 노력의 한 형태이다. 이처럼 사회적 가치를 지향하면서도 영리기업의 특성을 함께 가진 마을기업은 자신의 삶에 대한 궁극적인 의미를 가지고, 마을기업의 일을 통해 삶의 의미와 목적을 찾으며, 동료들과 함께 있다는 심리적 정서 즉 공동체 의식이 마을기업에서 중요하다. 이러한 일터에서의 영성은 일반기업에서도 중요하지만 사회적 가치를 가지고 지역과 사회의 문제를 해결하는 목적으로 지역의 공동체를 형성하여, 비즈니스 형태로 해결하려는 마을기업에서도 중요하다 할 수 있다. 오늘날 급격한 경영환경의 변화와 사회적 역동성의 중심에서 개인과 조직의 문제 해결 방법을 제공해 줄 수 있는 대안 중의 하나가 일터영성이다. 일터영성은 만족, 몰입, 헌신, 조직시민행동에 이로울 뿐 아니라, 조직의 성과에 긍정적인 영향력을 발휘한다. 대부분 일반기업을 대상으로 이루어진 기존 일터영성 연구에서 연구 범위와 대상을 확대하여 마을기업에서의 일터영성 효과를 실증 분석하여 마을기업의 발전에 기여코자 한다. 분석결과, 마을기업과 일반기업 모두 동일하게 일터영성은 직무만족, 조직시민행동에 정(+)의 유의한 영향을 미쳤다. 직무만족은 조직시민행동에 정(+)의 유의한 영향을 미쳤다. 그리고 직무만족은 일터영성과 조직시민행동 간의 관계를 매개하였다. 또한, 마을기업에서의 일터영성은 일반기업과 차이가 있었는데, 마을기업에서 일터영성의 계수와 영향력이 더 높게 나타났다. 일터영성이 영리를 우선으로 추구하는 일반 기업에서도 중요하지만 마을기업에 더 중요하다 할 수 있다. 마을기업을 통한 일의 소명의식, 자신에 대한 내면의식, 타인에 대한 공감의식, 조직에 대한 공동체 의식, 자신을 넘어서는 초월의식인 일터영성은 마을기업 내 촉진되고 정착될 필요성이 있다.

Keywords

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