보건의료산업학회지 (The Korean Journal of Health Service Management)

  • 제10권2호
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  • Pages.59-70
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  • 2016
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  • 2093-5986(pISSN)
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  • 2288-0666(eISSN)
보건의료산업학회 (Korea Society of Health Service Management)
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임상간호사의 일터영성과 감성지능이 조직시민행동에 미치는 영향

The Influences of Workplace Spirituality and Emotional Intelligence on the Organizational Citizenship Behavior for Clinical Nurses

  • 유명숙 (대구가톨릭대학교 간호대학)
  • 투고 : 2016.05.01
  • 심사 : 2016.06.15
  • 발행 : 2016.06.30
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초록

Objectives : This study was done to identify the influences of workplace spirituality and emotional intelligence on the organizational citizenship behavior of clinical nurses. Methods : The subjects were 230 clinical nurses, working over 6 months in four general hospitals in three cities. Data were obtained from March 20 to March 30, 2016, with a self-report questionnaire, and analyzed using the IBM SPSS 21.0 program. Results : The factors related to the organizational citizenship behavior of nurses were workplace spirituality(${\beta}$=.36), emotional intelligence(${\beta}$=.29), 40 years of age or higher(${\beta}$=.26), working in a special ward(${\beta}$=.11), and turnover intention(${\beta}$=.10). These variables explained 61.6% of the variance in organizational citizenship behavior of nurses. Conclusions : In order to improve the quality of nursing services and business performance in hospital organizations, it is necessary to enhance workplace spirituality and emotional intelligence. This would lead to promoting organizational citizenship behavior through the development and application of intervention programs from a nursing organization perspective.

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참고문헌

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피인용 문헌

  1. Effects of Job Embeddedness and Emotional Intelligence on Performance of Nurses in Medium and Small sized Hospital vol.11, pp.1, 2017, https://doi.org/10.12811/kshsm.2017.11.1.055
  2. Influences of Fatigue, Emotional Labor and Job Embeddedness on Nurses Turnover Intention vol.11, pp.1, 2017, https://doi.org/10.12811/kshsm.2017.11.1.067
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  4. 간호일터영성이 병원간호사의 직무만족, 소진 및 이직의도에 미치는 영향 vol.23, pp.2, 2016, https://doi.org/10.22650/jkcnr.2017.23.2.142
  5. Factors associated with Person-centered Care for Elderly in Long-term Care Hospital Nurses vol.31, pp.6, 2016, https://doi.org/10.7475/kjan.2019.31.6.618