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Concept Analysis of Rapport

라포에 대한 개념 분석

  • 신연희 (양산부산대학교병원) ;
  • 이은남 (동아대학교 간호학과) ;
  • 조영신 (고신대학교 복음병원 외과계 중환자실) ;
  • 정선애 (온종합병원 인공신장실)
  • Received : 2017.10.18
  • Accepted : 2017.11.22
  • Published : 2017.12.31

Abstract

Purpose: The purpose of the study was to identify the attributes of rapport, their antecedents and consequences. Methods: Walker and Avant's method for concept analysis was used to analyze the concept. Articles published from January 2007 to May 2017 were searched through PubMed, CINAHL, and RISS databases using "rapport" as a keyword. Results: The attributes of rapport were as follows: 1) understanding; 2) sharing information; 3) empathy; 4) harmonious relationship. The antecedents of rapport were as follows: 1) effective communication skills; 2) relation-oriented attitude. The consequences of rapport were forming trust, therapeutic relationship, improvement of quality of care, increased patients satisfaction and increased nurses satisfaction. Conclusion: Rapport can be defined as a harmonious relationship that understand each other and share ideas and information.

Keywords

References

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