Asia-Pacific Journal of Business Venturing and Entrepreneurship (벤처창업연구)

The Korean Society of Business Venturing (한국벤처창업학회)
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The Effect of Accounts Receivable Management on Business Performance & Organizational Satisfaction: Focused on Micro Manufacturing Industries

매출채권관리가 재무적 경영성과와 조직만족에 미치는 영향: 도시형소공인을 중심으로

  • Lee, Jong Gab (The Graduate School of Venture, Hoseo University) ;
  • Ha, Kyu Soo (The Graduate School of Venture, Hoseo University)
  • 이종갑 (호서대학교 벤처전문대학원) ;
  • 하규수 (호서대학교 벤처전문대학원)
  • Received : 2017.11.16
  • Accepted : 2017.12.30
  • Published : 2017.12.31
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Abstract

The purpose of this study is to examine the effect of the management of receivables on the management performance of micro manufacturing industries. The results of the survey are as follows. First, among the factors of management of pre- and post-trade receivables in the micro manufacturing industries, management organization and regulations, contract execution management, bad debt control, which are the subordinate factors of credit control, are positive (+) significant effect on stability. In terms of profitability, management organizations and regulations, which are subordinate factors of credit control management, have a positive (+) significant effect on profitability. The recovery management, which is a factor of management of post - receivable receivables, did not have a significant effect on the stability and profitability of financial management performance. Second, the effect of financial performance on organizational satisfaction is positively related to stability, while profitability has no significant effect on organizational satisfaction. The implication of this study is that pre - trade receivables management is more important than post - trade receivables management in the management of accounts receivables of micro manufacturing industries. Proactive credit management refers to the procedure of establishing and managing personal guarantees and physical guarantees in order to smooth the execution of the obligations at the same time as the contract is concluded through processes such as credit investigation, analysis and evaluation, and sales decision before the contract is concluded. Post receivables management based on the assumption of default is a receivables management procedure from receipt of receivables that are already defaulted to bad debts to bad debt processing. If the collection of receivables is delayed or bad debt is increased, Furthermore, a corporation may be subject to bankruptcy risk (insolvency by paper profits). Therefore, it is meaningful that this study suggests direction to induce change of contract type in advance by understanding the possibility of settlement of accounts receivable and recovery of bad debts within the day of transition in case of contract of micro manufacturing industries.

본 연구는 도시형소공인의 매출채권관리가 재무적 경영성과에 미치는 영향을 검정하고자 진행하였다. 도시형소공인을 대상으로 설문조사를 실시하여 분석하였으며 연구결과는 다음과 같다. 첫째, 도시형소공인을 대상으로 한 매출채권관리 요인(신용판매관리와 신용통제관리, 회수관리)은 재무적 경영성과에 정(+)의 유의한 영향을 미치며, 사전적 매출채권관리가 사후적 매출채권관리보다 재무적 경영성과에 유의하게 영향을 미치는 것으로 나타났다. 사전적 매출채권관리 중 신용판매관리는 재무적 경영성과에 유의한 영향을 미치지 않았으며 신용통 제관리의 구성요소인 관리조직과 규정, 계약체결관리, 대손통제가 재무적 경영성과인 안정성에 모두 정(+)의 유의한 영향을 미치는 것으로 나타났고, 수익성에서도 관리조직과 규정이 부분적으로 정(+)의 유의한 영향을 미치는 것으로 나타났으며, 사후적 매출채권관리인 회수관리는 재무적 경영성과에 유의한 영향을 미치지 않는 것으로 나타났다. 둘째, 재무적 경영성과 중 안정성은 조직만족에 정(+)의 유의한 영향을 미치는 것으로 나타났고, 반면에 수익성은 조직만족에 유의한 영향을 미치지 않는 것으로 나타났다. 본 연구의 시사점은 도시형소공인의 매출채권관리에 있어 사전적 매출채권 관리가 사후적인 매출채권관리보다 중요하다고 판단할 수 있다는 것이다. 사전적 매출채권관리는 계약체결 전인 신용조사, 분석 및 평가, 판매결정 등의 과정을 통해 계약체결과 동시에 채무이행을 원활하기 위하여 인적보증이나 물적담보 등을 설정하여 관리하는 절차를 의미하며, 반면에 채무불이행을 전제로 하는 사후적 매출채권관리는 이미 디폴트가 되어버린 매출채권에 대한 채권회수 및 대손상각으로 처리 시까지의 채권관리 절차로서 매출채권이 회수가 지연되거나 대손이 증가하면 기업의 유동성이 악화되고 더 나아가 기업은 파산위험(흑자도산)에 처할 수도 있다. 그러므로 본 연구는 도시형소공인이 상거래 계약체결 시 이행기일 내에 매출 채권 결제와 불량채권의 회수 가능성을 사전에 파악하여 양질의 계약형태 변화를 유도하도록 방향성을 제시하였다는데 의의가 있다.

Keywords

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