Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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A Study on the educational alternatives for Public Social Worker to improve the effectiveness of public social welfare organization

사회복지 공공조직의 효과성을 위한 교육적 대안에 관한 실증연구

  • Received : 2016.10.14
  • Accepted : 2017.02.03
  • Published : 2017.02.28
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Abstract

The aim of this study was to identify the effective factors for improving the professionalism of the social welfare public organization and to suggest the implications for the relationship between public social welfare and educational alternatives. For the analysis, 637 government officials who worked in the social welfare department of local governments in Kangwon province were surveyed. Based on previous studies on the organizational effectiveness, this study examined differences in the perceptions of job stress, organizational satisfaction, organizational commitment, and social support by characteristics (gender, major, and serial), followed by relationship educational alternatives (job training, healing camp, psychological counseling). The differences according to gender were significant only in the creativity of the work and the self-esteem of the institution. Through the confirmation of recognition difference according to whether they majored or not, it was confirmed that expertise of the major in social welfare was necessary for job performance ability and suggested the urgency of the appointment of a major. The differences among the serials showed that administrative work is more difficult than social welfare work in terms of professionalism and expertise. Finally, based on the results of the causal relationships with educational alternatives, this paper introduces and operates systematic educational programs, such as personal psychological counseling and organizational healing camp management, as well as the need for active and proactive responses to changes in social welfare administration organizations.

본 연구는 사회복지 공공조직의 직무 전문성 제고를 위해 효과성 요인을 진단하였고 더불어 사회복지담당공무원의 교육적대안과의 관계성을 찾아 발전적인 시사점을 제시하고자 하였다. 분석을 위해 강원도 지방자치단체 사회복지부서에서 근무하는 담당공무원 637명을 대상으로 설문조사하였다. 조직효과성관련 선행연구를 토대로 직무스트레스, 조직만족, 조직 몰입, 사회적지지에 관한 특성별(성별, 전공여부, 직렬) 인식의 차이를 살펴본 후, 교육적 대안(직무교육, 치유캠프, 심리상담)과의 인과적 관계를 분석하였다. 분석결과, 성별에 따른 차이는 업무의 창의력과 기관의 자부심에서만 유의미한 차이가 있는 것으로 나타났으며, 전공여부에 따른 인식차이 확인을 통해 사회복지 전공자의 전문성이 업무수행능력에 필요함을 확인하였으며 전공자 임용의 시급함을 제시하였다. 직렬별 차이 결과는 전문성이나 전문지식면에서 사회복지직보다 행정직이 더 어려움을 겪고 있는 것으로 해석된다. 마지막으로 종속변수인 교육적 대안과 효과성 요인과의 인과적 관계 결과를 토대로 사회 복지 행정조직의 변화에 능동적이고 적극적인 대응의 필요성과 개인적 차원의 심리상담 과정 및 조직적 차원의 치유캠프운영 등 체계적인 교육프로그램을 도입하여 운영할 것을 제언하였다.

Keywords

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