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User's Satisfaction Influenced by Spatial Characteristics of the Public Libraries in Ulsan - An assessment of Public Character of the Libraries Using Principal Component Analysis and ANOVA -

울산 5개구 공공도서관의 공간계획 특성이 이용자 만족도에 미치는 영향 - 요인분석 및 분산분석을 활용한 도서관 설계요소의 공공성 평가 -

  • Received : 2017.02.05
  • Accepted : 2017.05.16
  • Published : 2017.05.30

Abstract

This study examines how spatial characteristics of the public libraries affect user's satisfaction through the survey. A principal component analysis is used to reduce many overlapping perceptional variables to latent factors that are used in subsequent models of ANOVA (analysis of variance). Four perceptional attributes that affect user's satisfaction are identified: amenity, spatial configuration of resting place, recognition of the building, and recognition of the interior space. The results of this study show that favorable perceptions of spatial configuration of library's resting place are independently associated with higher satisfaction. Other factors correlated with higher user's satisfaction are psychological accessibility to the building, easiness of entrance and core finding, simple circulation, and connectivity between indoor and outdoor spaces of the library. Findings suggest that designers should consider practical use of library space by the provision of good accessibility, connectivity between spaces, and well-organized resting places.

Keywords

Acknowledgement

Supported by : 울산대학교

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