Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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The Influence of Awareness of Healthcare Accreditation, Job Stress and Organizational Commitment on Turnover Intention of Small and Medium sized Hospital Nurses.

중소병원 간호사의 의료기관인증제 인식 및 직무스트레스, 조직몰입이 이직의도에 미치는 영향

  • Choi, In (Department of Nursing, Sahmyook University) ;
  • Hwang, Hye Min (Department of Nursing, Bu-Cheon University) ;
  • Kim, Juok (Department of Nursing, Bu-Cheon University)
  • 최인 (삼육대학교 간호학과) ;
  • 황혜민 (부천대학교 간호학과) ;
  • 김주옥 (부천대학교 간호학과)
  • Received : 2017.01.19
  • Accepted : 2017.05.12
  • Published : 2017.05.31
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Abstract

This study examined the awareness of the healthcare accreditation system, job stress, organizational commitment, and the turnover intention to determine the effects of these factors on the turnover intention of small and medium sized hospitals. A total of 202 nurses who worked in hospitals with less than 500 beds located in Gyeonggi-do, participated in this study. Questionnaires were given to the nurses who experienced healthcare accreditation, and data were collected between 1 December 2015 and 30 March 2016. As a result, the factors and general characteristics, influencing the turnover intention were found to be age (F=4.68, p<.001), marital condition (F=3.92, p<.001), and department of work (F=3.23, p<.008). The turnover intention was negatively correlated with the awareness of the healthcare accreditation system (r=-.46, p<.001) and nursing organizational commitment(r=-.35, p<.001), but positively correlated with the job stress (r=.21, p=.002). Regression analysis showed that the turnover intention of nurses from small and medium sized hospitals had 22.0% on the organizational commitment, department type, and job stress. Therefore, to decrease the nurses' the turnover intention, managers of small and medium sized hospitals need to draw up measures to support job involvement and policy improvement. The results also showed the difference in turnover intention according to the department type. Accordingly, there is a need for a differentiated approach according to the department of work, such as a special unit, ward, and outpatient department.

본 연구는 중소병원에 근무하는 간호사들의 의료기관인증제 인식, 직무스트레스, 조직몰입과 이직의도를 파악하고 이 요인들이 이직의도에 미치는 영향을 확인하고자 시도되었다. 연구 대상은 경기도에 소재한 500병상 이하의 의료기관에 근무하는 간호사 202명이었다. 자료수집을 위한 설문조사는 2015년 12월 1일부터 2016년 3월 30일까지 최근 인증평가를 실시한 5곳의 중소병원에 연구자가 직접 방문하여 기관의 승인 후 간호사들에게 설문조사를 하는 방법으로 실시하였다. 연구결과 중소병원 간호사의 이직의도에 유의한 영향을 주는 일반적 특성은 연령(F=4.68, p<.001), 결혼상태(F=3.92, p<.001), 부서유형(F=3.23, p<.008)이었다. 간호사의 이직의도와 의료기관인증제 인식(r=-.46, p<.001), 조직몰입과는 음의 관계(r=-.35, p<.001), 직무스트레스와는 양의 관계(r=.21, p=.002)로 나타났다. 회귀분석 결과 중소병원 간호사의 이직의도에 유의한 영향을 미친 변수는 조직몰입, 근무유형, 직무스트레스가 유의하였으며 전체 22.0%의 설명력을 가졌다. 본 연구 결과를 통해 의료기관 인증제를 실시하는 중소병원 간호사의 이직의도를 낮추기 위해서 중소병원 관계자는 간호사가 직무에 몰입할 수 있는 환경과 제도적 개선에 힘써야 할 것으로 보이며 직무스트레스의 경감을 위한 방안을 마련해야 할 것이다. 또한 근무유형별 이직의도에 차이가 있는 것으로 나타났으므로 특수파트, 병동, 외래 등의 근무유형별로 차별화된 접근이 필요할 것으로 사료된다.

Keywords

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