Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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The Effect of Individual Risk Appraisal and Ability to Control on Information Privacy Concerns in Online Social Network

온라인 소셜네트워크에서 개인의 위험성평가와 자기통제력이 정보보안우려감에 미치는 영향

  • Moon, Yun Ji (Department of Management Information Systems, Catholic University of Pusan)
  • 문윤지 (부산가톨릭대학교 경영정보학과)
  • Received : 2017.02.08
  • Accepted : 2017.05.12
  • Published : 2017.05.31
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Abstract

Recently, online social networks have become one of the most representative Internet services and are being used increasingly, which allows people to share information and interact with other people. On the other hand, as the use of OSN is increased, there has been an increased incidence where illegally accessed personal information is used wrongfully. Accordingly, privacy has become a key concern by the users. Regarding the construct of information privacy concerns (IPC), this study explored the antecedents of IPC at the individual personal level - risk appraisal and perceived behavioral control - based on Protection Motivation Theory. Hence, the current paper investigated the moderating effect of gender in the relationship between individual characteristics and IPC. The hypothesized research model was examined with 233 questionnaires of OSN users. The results showed that the positive effects of risk appraisal and the negative effects of perceived behavioral control on IPC are supported. In addition, the moderate effects of gender between risk appraisal and IPC is only supported.

오늘날 온라인 소셜네트워크(OSN: Online Social Network)는 전 세계 수십억명의 사람들이 활용하는 대표적인 인터넷 서비스로, OSN은 사용자들로 하여금 다양한 정보를 공유하고 다른 사람들과 상호작용하는 것을 가능하게 함으로써 그 사용이 점점 증가하고 있다. 하지만 OSN 활용이 늘어나면서 OSN에서 사용자가 노출하는 개인정보가 악용되는 사례 역시 함께 증가하고 있다. 이 때문에 사용자들은 OSN 상에서의 정보보안에 대해 우려감을 가지게 된다. 이에 본 연구에서는 OSN에서 사용자가 가지는 정보보안우려감 개념을 중심으로 정보보안우려감에 영향을 미치는 선행요인을 보호동기이론(Protection Motivation Theory)에 기반하여 개인적 차원(개인 사용자의 위험평가와 자기통제력)을 연구모형에 포함한다. 나아가 본 연구는 개인적 특성과 정보보안우려감 간 관계가 사용자의 성별에 따라 달라질 수 있음을 조절효과로 검증하고자 한다. 이러한 본 연구의 연구모형은 OSN을 활용하는 233명을 대상으로 한 설문지를 통한 실증분석으로 검증되었다. 연구결과 사용자가 OSN 사용에 따른 위험성이 높으며 더불어 이에 대해 행사할 수 있는 자신의 자기통제력이 약하다고 인지할 경우 정보보안우려감은 높아지지만, 성별에 따른 차이는 위험평가와 정보보안우려감 간 관계에서만 유의한 것으로 입증되었다.

Keywords

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