Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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The differences of Product Attitude and Purchase Intention of Mobile Convergence among Consumers

소비자 유형별 모바일 컨버전스의 제품태도 및 구매의도의 차이

  • Kim, Moon-Tae (Department of Distribution Management, Catholic University of Pusan)
  • 김문태 (부산가톨릭대학교 유통경영학과)
  • Received : 2017.02.06
  • Accepted : 2017.05.12
  • Published : 2017.05.31
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Abstract

In this study, we present a new product strategy corresponding to the needs of the consumer segment in the mobile convergence industry, which is a field with a very high interest, and the implications are as follows. First, we believe that mobile convergence will lead the market for products that are regarded by consumers as innovative. Second, it can be seen that it is more attractive to consumers to dramatically improve existing functions than to add multiple functions that are not so important. Third, the type of convergence preferred by each type of consumer differs. For consumers who are less innovative, less professional and more technologically fatigued, it was shown that breakthrough improvements in existing technologies lead to better evaluations than adding multiple innovations. In addition, highly innovative consumers are more likely to appreciate the addition of a variety of mediocre features, such as less convergent innovations than the existing ones, as well as mobile convergence. Moreover, there was no significant difference in the product attitudes between the consumers with low technological fatigue and the highly innovate ones.

본 연구에서 연구자는 최근 매우 높은 관심의 대상이 되고 있는 모바일 컨버전스 산업에서 소비자 세분시장의 욕구에 따른 신제품전략을 제시하기 위한 연구를 수행하였고 그 시사점은 다음과 같다. 첫째, 모바일 컨버전스에서 소비자가 혁신성이 높다고 평가하는 제품이 시장을 주도할 수 있을 것이라고 판단된다. 둘째, 본 연구에서 그렇게 중요하지 않은 기능을 여러 개 추가하는 것보다는 기존의 기능을 획기적으로 개선하는 것이 소비자들에게 더 매력적 일 수 있다는 점 또한 확인할 수 있었다. 셋째, 소비자 유형별로 선호하는 컨버전스 유형이 다름을 알 수 있었다. 혁신성이나 전문성이 낮고 피로도를 많이 느끼는 소비자들에게는 기존기술의 획기적인 개선이 혁신성이 떨어지는 여러 가지 기능을 추가하는 것 보다 더욱 좋은 평가를 이끌어 낼 수 있다는 것이 검증되었다. 추가적으로 혁신성이 높은 소비자들은 기존 기능의 대폭개선보다 혁신성이 낮은 컨버전스인 다양한 평범한 기능의 추가를 더 좋게 평가하고 있는 점, 전문성이 낮은 소비자들이 기존 기능의 성능을 대폭 개선한 모바일 컨버전스에 대한 평가를 상대적으로 높게 하는 점, 혁신성 높은 상황에서는 피로도가 낮은 소비자와 높은 소비자 간의 제품태도에 별 차이가 없었다는 점 등이 주목할 만 한 부분이다.

Keywords

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