보건의료산업학회지 (The Korean Journal of Health Service Management)

  • 제11권2호
  • /
  • Pages.43-53
  • /
  • 2017
  • /
  • 2093-5986(pISSN)
  • /
  • 2288-0666(eISSN)
보건의료산업학회 (Korea Society of Health Service Management)
권호 표지
DOI QR코드

DOI QR Code

공감리더십과 구조적 임파워먼트 중심의 지지적 업무환경이 간호사 직무만족에 미치는 영향

Effect of Supportive Work Environment on the Job Satisfaction of Registered Nurses : Resonant Leadership and Structural Empowerment

  • 이은순 (인제대학교 일산백병원) ;
  • 류시원 (인제대학교 보건대학원)
  • 투고 : 2015.05.01
  • 심사 : 2017.06.12
  • 발행 : 2017.06.30
PDF 다운로드
⟨ 이전 논문 다음 논문 ⟩

초록

Objectives : This study aimed to investigate the effects of resonant leadership and structural empowerment on the job satisfaction of registered nurses working in hospitals. Methods : Data were surveyed from 307 nurses in three general hospitals in Seoul and Gyeonggi-do using self-administered questionnaires from March 15 to 31, 2016. We conducted t-test, ANOVA, Pearson's correlation analysis, and multiple regression analysis using SPSS 21.0 for analysis. Results : Resonant leadership and structural empowerment had significant effect on the job satisfaction of nurses. These two attributes of a quality work environment explained 45.3% and 40.1% of the variance in organizational and opportunity satisfaction while controlling for age, marital status, religion, education, work department, work type, career and work position. Conclusions : The findings of this study suggest that resonant leaders and structural empowerments contribute to nurse job satisfaction. Therefore, developing resonant leadership skills and structural empowerment among nurse leaders in hospitals will ensure the creation of healthy work environments that promote job satisfaction and retention of nurses.

키워드

참고문헌

  1. H. Lu, K.L. Barribal, X. Zhang(2012), Job satisfaction among hospital nurses revisited: A systematic review, International Journal of Nursing Studies, Vol.49;1017-1038. https://doi.org/10.1016/j.ijnurstu.2011.11.009
  2. D.L. Huber(2012), Leadership and Nursing Care Management, 4th ed, Maryland Heights, Missouri: Saunders, Elsevier, p.2.
  3. L.H Aiken, D.M. Sloane, L. Bruyneel et. al.(2014), Nurse staffing and education and hospital mortality in nine European countries: A retrospective observational study, The Lancet, Vol.383(9931);1824-830. https://doi.org/10.1016/S0140-6736(13)62631-8
  4. Korean Nurses Association Public Relations Unit(2016), Happy nurse, happy nations, The Korean Nurse(Webzine), Vol.54(2);e5-10, (Accessed 23 Feb, 2017, http://webzine.koreanurse.or.kr/).
  5. E. Bawafaa, C.A. Wong, H.K. Spence Laschinger(2015), The influence of resonant leadership on the structural empowerment and job satisfaction of registered nurses, Journal of Research in Nursing, Vol.20(7);610-622. https://doi.org/10.1177/1744987115603441
  6. M.K. Anthony, T.S. Standing, J. Glick, M. Duffy, F. Paschall, M.R. Sauer, D.K. Sweeney, M.B. Modic, M.L. Dumpe(2005), Leadership and nurse retention: The pivotal role of nurse managers, Journal of Nursing Administration, Vol.35(3);146-155. https://doi.org/10.1097/00005110-200503000-00008
  7. G.G. Cummings, T. MacGregor, M. Davey, H. Lee, C.A. Wong, E. Lo , M. Muise, E. Stafford(2010), Leadership styles and outcome patterns for the nursing workforce and work environment: A systematic review, International Journal of Nursing Studies, Vol.47;363-385. https://doi.org/10.1016/j.ijnurstu.2009.08.006
  8. R.E. Boyatzis, A. McKee(2005), Resonant Leadership: Renewing Yourself and Connecting with Others through Mindfulness, Hope, and Compassion, Boston, MA: Harvard Business School Press, pp.3-4.
  9. G.G. Cummings, L. Hayduk, C. Estabrooks(2005), Mitigating the impact of hospital restructuring on nurses: the responsibility of emotionally intelligent leadership, Nursing Research, Vol.54(1);2-12. https://doi.org/10.1097/00006199-200501000-00002
  10. B. Lee(2009), Testing the effectiveness of emotional leadership of nurses working in general hospital, Master thesis. Graduate School, Korea University, pp.55-58.
  11. M.H. Kim, M.S. Jung(2010), The effect of head nurse's emotional leadership on nurse's job satisfaction & organizational commitment, J Korean Acad Nurs Admin, Vol.16(3):336-47. https://doi.org/10.11111/jkana.2010.16.3.336
  12. M.J. Jang, E.N. Lee, Y.H Lee(2015), Effect of nurses' job stress on job satisfaction: mediating effect of head nurses' emotional leadership perceived by nurses, J Korean Acad Nurs Adm, Vol.21(1):133-41. https://doi.org/10.11111/jkana.2015.21.1.133
  13. G.G. Cummings(2004), Investing relational energy: The hallmark of resonant leadership, Nursing Leadership, Vol.17(4);76-87. https://doi.org/10.12927/cjnl.2004.17019
  14. E.H. Oh, B.Y. Chung(2011), The effect of empowerment on nursing performance, job satisfaction, organizational commitment and turnover intention in hospital nurses, J Korean Acad Nurs Adm, Vol.17(4);391-401. https://doi.org/10.11111/jkana.2011.17.4.391
  15. M.S. Koh(2003), A study on the influence of empowerment on job satisfaction and organizational commitment of clinical nurses. J Korean Acad Nurs Adm, Vol.9(3):315-27.
  16. H.K.S. Laschinger, J.E. Finegan, J. Shamian, P. Wilk(2001), Impact of structural and psychological empowerment on job strain in nursing work settings: Expanding Kanter's model, Journal of Nursing Administration, Vol.31(5):260-72.
  17. R.M. Kanter(1993), Men and Women of the Corporation (2nd ed.), Basic Books, pp.245-81.
  18. S.P. Robbins, T.A. Judge(2011), Organizational Behavior (14th ed), Essex: Pearson Education, Inc, p.61.
  19. K.W. Kang, K.J. Kim(2015), A comparison of influencing factors on job satisfaction by occupation at a university hospital, The Korean Journal of Health Service Management, Vol.9(3);13-30. https://doi.org/10.12811/kshsm.2015.9.3.013
  20. P.E. Spector(1997), Job Satisfaction: Application, assessment, causes, and consequences. Thousand Oaks, CA.: Sage Publications, pp.6-11.
  21. S.J. Han(2001), A study on culture and organizational performance of nursing department of hospital. Doctoral Dissertation, Graduate School, Ewha Womans University, p.136.
  22. Y.J. Shin, B.S. Lee(2000), The influence of leadership of head nurses on job satisfaction and job performance of staff nurses, J Korean Acad Nurs Adm, Vol.6(3);405-418.
  23. J. Wagner, S. Warren, G.G. Cummings, D.L. Smith, J.K. Olson(2013), Resonant leadership, workplace empowerment, and spirit at work: Impact on registered nurse job satisfaction and organizational commitment, Canadian Journal of Nursing Research, Vol.45(4);108-128. https://doi.org/10.1177/084456211304500409