Journal of Information Technology Applications and Management

  • 제24권3호
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  • Pages.73-92
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  • 2017
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  • 1598-6284(pISSN)
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  • 2508-1209(eISSN)
한국데이터전략학회 (Korea Data Strategy Society)
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What Should Using a Software Product and Usability of the Software Product Be?

  • Koh, Seokha (Department of Management Information Systems, Chungbuk National University) ;
  • Jiang, Jialei (Department of Management Information Systems, Chungbuk National University)
  • 투고 : 2017.07.03
  • 심사 : 2017.09.18
  • 발행 : 2017.09.30
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초록

Usability is one of the most important concepts regarding software quality. It can be interpreted as the goodness associated with using the software product. This paper distinguishes the goodness of an individual using experience and the goodness of a product for using. This paper proposes a software quality view model which classifies software quality views into two broad categories of end view and means view. End view includes long-term view and short-term view which is classified further into performer's view on software activity and third party's view on software activity. Means view includes intrinsic view and contingency view. The analysis of ISO 25000 Series SQuaRE demonstrates the necessity to decompose product quality model and quality in use model into five models corresponding to the software quality views respectively. The analysis on playability shows that the universal definition of usability may be an illusion. The results provide the theoretical basis to build a comprehensive and consistent body of knowledge regarding software quality, which is consisted with the set of quality models and the theories explaining the relationships among the elements of the models.

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참고문헌

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피인용 문헌

  1. An Activity-Centric Quality Model of Software vol.26, pp.2, 2017, https://doi.org/10.21219/jitam.2019.26.2.111
  2. Is a General Quality Model of Software Possible: Playability versus Usability? vol.27, pp.2, 2017, https://doi.org/10.21219/jitam.2020.27.2.037