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Influence of Clinical Nurses' Intrinsic Motivation, Affective Commitment, and Turnover Intention on Organizational Performance

간호사의 내재적 동기부여, 정서적 몰입 및 이직의도가 조직성과에 미치는 영향

  • Jung, Min (Department of Nursing, Cheju Halla University)
  • 정민 (제주한라대학교 간호학과)
  • Received : 2017.08.24
  • Accepted : 2017.11.03
  • Published : 2017.11.30

Abstract

The purpose of this study was to identify the effects of clinical nurses' intrinsic motivation, affective commitment, and turnover intention on organizational performance. Participants were 189 nurses currently working at four general hospitals in C city. Data were collected by a self-report questionnaire and analyzed by using the SPSS/WIN 18.0 program with descriptive analysis, t-test, ANOVA, Pearson correlation coefficient, and multiple regression. Mean scores were as follows: intrinsic motivation($3.02{\pm}0.57$), affective commitment ($3.47{\pm}0.71$), turnover intention ($3.30{\pm}0.59$), and organizational performance ($3.37{\pm}0.52$). Organizational performance was significantly correlated with intrinsic motivation, affective commitment, and turnover intention. Nurses with higher affective commitment and intrinsic motivation showed higher organizational performance, where as higher turnover intention was correlated with lower organizational performance. The factors that influenced organizational performance were affective commitment(${\beta}=.42$), intrinsic motivation(${\beta}=.36$), and turnover intention(${\beta}=-.11$), with an explanatory power of 51.6%. Results of this study indicate the need to evaluate and manage the significant predictors of organizational performance. Further studies are needed to identify the relationships between clinical nurses' intrinsic motivation, affective commitment, turnover intention, and organizational performance.

본 연구는 임상간호사의 내재적 동기부여, 정서적 몰입 및 이직의도가 조직성과에 미치는 영향을 확인하기 위한 목적으로 실시되었다. 연구대상은 J시내 4개 종합병원에 근무하고 있는 간호사 189명이었다. 자료는 자가보고식 설문지를 통해 수집되었고, 수집된 자료는 SPSS/WIN 18.0 프로그램을 사용하여 기술통계, t-test, 상관분석 및 다중회귀분석을 실시하였다. 연구결과, 각 변인들의 평균 점수는 내재적 동기부여 $3.02{\pm}0.57$점, 정서적 몰입 $3.47{\pm}0.71$점, 이직의도 $3.30{\pm}0.59$점, 조직성과 $3.37{\pm}0.52$점이었다. 조직성과는 내재적 동기부여와 정서적 몰입 및 이직의도와 유의한 상관이 있었다. 정서적 몰입과 내재적 동기부여가 높은 간호사일수록 조직성과는 높았고, 이직의도가 높은 간호사일수록 조직성과는 낮았다. 조직성과에 가장 큰 영향을 미치는 요인은 정서적 몰입(${\beta}=.42$)이었고 내재적 동기부여(${\beta}=.36$), 이직의도(${\beta}=-.11$)순이었으며 이 변인들은 조직성과를 51.6% 설명하는 것으로 나타났다. 따라서 조직성과 향상을 위해 간호사의 정서적 몰입, 내재적 동기부여 및 이직의도 등 조직성과의 주요 예측변인들을 평가하고 관리하는 전략이 요구된다. 향후 임상간호사의 내재적 동기부여, 정서적 몰입 및 이직의도와 조직성과와의 관계에 대한 반복연구를 제언한다.

Keywords

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