한국비블리아학회지 (Journal of the Korean BIBLIA Society for library and Information Science)

한국비블리아학회 (Korean Biblia Society for Library and Information Science)
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저소득계층의 정보불평등 해소를 위한 도서관서비스 관련 연구

A Study on the Library Services for the Solution of the Information Inequality of the Low-Income People in Korea

  • 안인자 (동원대학교 문헌정보데이터관리과) ;
  • 노영희 (건국대학교 문헌정보학과) ;
  • 장로사 (건국대학교 지식콘텐츠연구소)
  • 투고 : 2018.11.10
  • 심사 : 2018.12.03
  • 발행 : 2018.12.30
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초록

본 연구에서는 문헌연구를 통해 저소득계층의 개념과 기준 및 유형에 관하여 살펴보고, 사례조사에 의해 저소득계층을 대상으로 한 국내 공공도서관 서비스의 현황을 파악하였다. 연구결과를 바탕으로 저소득계층에게 필요한 새로운 도서관서비스로 저소득계층의 디지털정보격차를 해소하기 위한 관련 프로그램의 시행과 저소득계층 성인 대상의 경제적 자립을 지원하는 취업 관련 프로그램 및 독서상담치료서비스의 도입을 제안하였다. 또한 저소득계층 대상 도서관서비스를 활성화시킬 수 있는 정책방안을 5가지로서 (1) 도서관법에서의 저소득계층의 개념과 기준 및 유형에 대한 명확한 규정, (2) 도서관발전종합계획에서의 저소득계층 대상 도서관서비스의 강화, (3) 국가차원의 저소득계층 및 도서관서비스에 대한 현황조사, (4) 저소득계층의 실제적인 특성 및 정보요구 파악, (5) 저소득계층의 다양한 유형별 맞춤형 도서관서비스 개발 및 운영을 제안하였다.

This study examined relevant literature to review the concept of low-income class, its criteria and types. Based on the cases surveyed, the service status of public libraries for low-income class in South Korea was determined. Based on the findings of this study, we proposed new library services necessary for low-income class, such as the implementation of relevant programs aimed at resolving the digital information divide of low-income class, the introduction of employment programs for the self-economic-support for low-income class adults, and the introduction of reading and counseling therapy services. In addition, this study proposed five policies for activating library services for the low-income class: (1) To revise the act on library law so as to clarify the concept of low-income class, its criteria and types, (2) to revise the master plan for library development so as to bolster the library services for low-income class, (3) to conduct a national-level survey of the low-income class status and of the library service status, (4) to determine the actual features of the low-income class and their information demands, and (5) to prepare library services tailored to the diverse types of low-income class.

키워드

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<그림 1> 연구설계 모형

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<그림 2> 저소득계층의 교차

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<그림 2> 저소득계층 대상 도서관서비스의 활성화를 위한 정책방안

<표 1> 저소득계층에게 미치는 영향(사회 환경, 교육, 문화복지) 관련 선행연구의 시사점

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<표 2> 도서관서비스와 저소득계층의 정보불평등 해소 관련 선행연구의 시사점

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<표 3> 연구자별 저소득계층의 개념 정의

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<표 4> 저소득계층의 개념 관련 시사점

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<표 5> 최저생계비의 기준

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<표 6> 저소득계층의 기준 관련 시사점

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<표 7> 도서관법 및 도서관발전종합계획 관련 시사점

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<표 8> 문헌정보학 이외의 타학문분야 관련 시사점

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<표 9> 문헌정보학 분야 관련 시사점

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<표 10> 국내의 저소득계층 대상 공공도서관의 서비스 사례 종합

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<표 11> 국내외 저소득계층 대상 도서관서비스 사례분석을 통한 시사점

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