Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
권호 표지
DOI QR코드

DOI QR Code

Exploring Factors Affecting Satisfaction of Education and Training for Consortium for HRD Ability Magnified Program

국가인적자원개발 컨소시엄 재직자 교육훈련 만족에 영향을 미치는 변인 탐색

  • 송영숙 (숭실대학교 베어드학부대학) ;
  • 정화민 (남서울대학교 IPP사업단)
  • Received : 2017.10.25
  • Accepted : 2018.02.02
  • Published : 2018.02.28
Download PDF
⟨ Previous Next ⟩

Abstract

The consortium for the HRD ability magnified program is part of the joint training program for SMEs in the strategic field and supports the infrastructure, training, personnel, and general operation expenses required for the joint training. The purpose of this study was to analyze the factors affecting the satisfaction of the education and training program, as perceived by the participants of the Consortium for the HRD Ability Magnified Program. The results of this study are as follows. Gender, trainer satisfaction, educational facilities and service satisfaction have a statistically significant effect on training program satisfaction. The impact on education and training satisfaction of gender, instructor satisfaction, educational (facilities) and service satisfaction was high and in that order. It was found that the male participants have a more positive effect on satisfaction of education and training than the female participants. Age, job group, and job title did not have a statistically significant effect on training program satisfaction. Based on the results of this study, the following suggestions are made. The capacity of the trainers should be strengthened. It is important to provide facilities that enable trainees to participate effectively in education and training and increase the transfer of education and training to the field. It is necessary to design and implement a curriculum that takes into consideration the female trainees' characteristics and situations. More effort is needed to improve the appropriateness of the education and training contents, education and training time, job relevance, and job contribution.

국가인적자원개발 컨소시엄은 중소기업 재직근로자의 전략분야 인력양성사업의 일환이며, 공동훈련에 필요한 인프라, 훈련비, 인건비 및 일반운영비 등을 국가에서 지원하는 사업이다. 본 연구의 목적은 국가인적자원개발 컨소시엄 재직자 교육훈련 만족에 영향을 미치는 요인을 탐색하는 것이다. 이를 위해 국가인적자원개발 컨소시엄 교육훈련 재직자 과정에 참여한 707명의 자료를 SPSS 22.0 통계 프로그램을 활용하여 분석하였다. 본 연구의 결과, 컨소시엄 교육훈련 참여자의 성별, 강사 만족, 교육시설 및 서비스 만족 요인이 교육훈련 만족에 통계적으로 유의한 영향을 미치는 것으로 나타났다. 강사 만족, 교육시설 및 서비스 만족, 성별 순으로 교육훈련 만족에 미치는 영향이 높았다. 성별의 경우 남자가 여자보다 교육훈련 만족에 더 긍정적 영향이 있는 것으로 나타났다. 연령, 직위, 직군은 교육훈련에 만족에 통계적으로 유의한 영향을 주지 않는 것으로 나타났다. 본 연구결과를 바탕으로 시사점을 제시하면, 첫째, 강사 만족이 교육 훈련 만족의 가장 큰 영향 요인이라는 점에서 강사의 역량을 강화하고, 강사에 대한 지원을 체계적으로 실시하는 것이 중요하다. 둘째, 교육훈련 참여자가 교육훈련에 효과적으로 참여할 수 있고, 현업에서 교육훈련전이를 높일 수 있는 교육훈련의 환경 조성 및 시설 제공이 필요하다. 셋째, 여성 재직자의 교육 훈련 참여를 높이고, 여성 재직자의 특성을 고려한 교육훈련 교육과정의 설계 및 시행이 이루어져야 할 것이다. 넷째, 교육훈련 내용의 적절성, 교육훈련 시간의 적정성, 직무의 연관성, 직무의 기여도 면에서 질적 수준을 높이는 데에도 보다 많은 노력이 요구된다.

Keywords

References

  1. D. Y Oh, N. G. Jung, and S. H. Choi, "The impacts of the fourth industrial revolution on SMEs and tasks for improvement", Ministry of SMEs and Startups. 2016.
  2. Y. S. Cho and A. J. Hong, "Developing human resource in Korean SMEs", Asia Pacific Journal of Small Business, vol. 38, no. 3, 2016.
  3. S. H. Oh, I. Jun, T. K. Park, Proceedings of Korean Association of Industrial Business Administration, Seoul. 2012.
  4. S. Y. Kim, Y. M. Lee, Y. S. Choi, and S. M. Hong, "Evaluation research on the outcomes of consortium training programs for small and middle sized corporations by using CIPP model and Kirkpatrcik's model", The Journal of Vocational Education Research, vol. 30, no. 1, 51-74, 2011.
  5. S. W. Kim, "Analysing the outcomes of consortium training programs for small and middle-sized corporations", The Study of Job and Employment Service, vol. 3, no. 1, 21-45, 2008.
  6. Y. M. Lee, " Examining the perceived impacts of training programs for small and midium-sized corporation employees' competency development on their performance using the CIPP evaluation model", The Journal of Training and Development, 24 2012.
  7. C. Lee, C. Y. Jung, Y. J. Choi, and Y. W. Moon, "Performance analysis of national human resource development consortium project using logic model", The Journal of Vocational Education Research, vol. 31, no. 1, 195-216, 2012.
  8. C. Lee, and B. Y. Jung, "A study on development indicators of audit and performance evaluation of national human resource development consortium", Journal of Agricultural Education and Human Resource Development, vol. 48, no. 2, 25-53, 2016. DOI: https://doi.org/10.23840/agehrd.2016.48.2.25
  9. Consortium for HRD Ability Magnified Program Homepage [Internet]. Available From: http://www.c-hrd.net/c-hrd/business_01.php. (accessed August, 10, 2017)
  10. Y. M Lee, J. Y. Lim, and H. S. Lee, "An analysis on the outcomes of national human resource development consortium practice, using analytic of hierarchy process", The Journal of Training and Development, 28, 21-41, 2014.
  11. Human Resources Development Service of Korea, "Budget and performance of training and development programs (recent five years)" [Internet]. Available From: http://www.hrdkorea.or.kr/1/2/5/3/1?k=45603& searchType=&searchText= (accessed August, 12, 2017)
  12. S. Y. Kim and S. M. Hong, "Evaluation research for the training performance of prospective recruits by incorporating supervisors' perspectives," The Journal of Vocational Education Research. vol. 31, no. 2, 247-267, 2012.
  13. J. H, Kim, "An analysis of satisfaction with job ability development training among workers in small and medium businesses", Master's Thesis of Gyeongsang National University, 2008.
  14. T. H. Park, "The influence of national vocational training program on training satisfaction and training transfer effects focus on a consortium training program", Master's Thesis of Chosun University, 2014.
  15. I. S. Heo, "Analysis of consortium for HRD ability magnified program at shipbuidling industries in Geo-je, Gyung-nam", Master's Thesis of Gyeongsang National University, 2012.
  16. D. L. Kirkpatrick, "Evaluating training Programs: The four levels", CA: Berrett-Koehler Publishers, Inc. 1994.
  17. T. W. Kim, "An Analysis on participants' satisfaction of adult vocational training program : based on the local and industry specific manpower training business in Gyeongsangnam-do province", Master's Thesis of Gyeongnam University, 2017.
  18. S. J. Jeong, "The relationships among training motivation, training satisfaction, academic achievement and field application predictability of employees", Journal of Corporate Education, vol. 18, no. 1, 401-430, 2014.
  19. S. Schmidt, " Employee demographics and job training satisfaction: the relationship between dimensions of diversity and satisfaction with job training", Human Resource Development Quarterly, vol. 12, no. 3, 297-312, 2009. DOI: https://doi.org/10.1080/13678860902982082
  20. S. Y. Lim, and E. J. Cho, "Analysis of components that affect the satisfaction level of the vocational voucher system trainees", The Journal of Vocational Education Research, vol. 32, no. 5, 171-188, 2013.
  21. O. Y Lee, "Effects of e-learning trainee's perception on vocational training performance: Focused on the distance training for the unemployed", Master's Thesis of Korea University of Technology and Education, 2015.
  22. A. Giangreco, A. Sebastiano, and R. Peccei, "Trainees' reactions to training: an analysis of the factors affecting overall satisfaction with training", The International Journal of Human Resource Management, vol. 20, no. 1, 96-111, 2009. DOI: https://doi.org/10.1080/09585190802528417
  23. J. H, Kim, "Status on human resource management of women in enterprises", Korea Labor Institute, 2011.