DOI QR코드

DOI QR Code

중소기업 조직의 팀 리더십행동이 팀워크와 직무만족에 미치는 영향

Effects of Team Leadership Behavior of SME Organization on Teamwork and Job Satisfaction

  • 김준환 (성결대학교 파이데이아학부)
  • 투고 : 2018.03.20
  • 심사 : 2018.04.20
  • 발행 : 2018.04.30

초록

본 연구는 중소기업의 팀 리더십행동이 팀워크와 직무만족 간의 관계규명을 검증하는데 목적이 있다. 본 연구를 위해 수도권에 위치한 중소기업 종업원 158명을 대상으로 설문조사한 자료를 구조방정식모형으로 분석하였다. 연구결과는 다음과 같다. 팀 리더십행동은 팀워크에 유의한 영향을 미치는 것으로 나타났다. 팀워크는 직무만족에 긍정적인 영향을 미치는 것으로 확인되었다. 팀워크는 팀 리더십행동과 직무만족 간의 관계를 유의하게 매개효과가 있는 것으로 나타났다. 따라서 본 연구는 중소기업의 전략에 맞게 팀 리더십행동 및 팀워크 역량을 함양함으로써 경쟁력을 강화하고, 팀 리더십행동을 활성화하기 위한 방안을 규명하였다. 또한 중소기업에서 성과를 향상하기 위한 팀 리더십 역량의 개발과 전략 수립 및 운영에 기여할 수 있다.

The purpose of this study is to verify the relationship between teamwork and job satisfaction in team leadership behavior of SMEs. For this study, the survey data of 158 SME employees in the Seoul metropolitan area were analyzed by structural equation modeling. The results of the study are as follows. Team leadership behavior had a significant effect on teamwork. Teamwork was found to have a positive effect on job satisfaction. Therefore, this study identified ways to enhance competitiveness and stimulate team leadership behavior by cultivating team leadership behavior and teamwork competencies in accordance with the strategies of SMEs. It can also contribute to the development and strategy formulation and management of team leadership competencies to improve performance in SMEs.

키워드

참고문헌

  1. G. Hernez-Broome & R. L. Hughes. (2004). Leadership development: Past, present, and future. People and Strategy, 27(1), 24-32.
  2. K. B. Baik & J. H. Kim. (2013). A Review of leadership development research. Korean Journal of Business Administration 26(7), 1929-1946.
  3. J. Intagliata, D. Ulrich & N. Smallwoood. (2000). Leveraging leadership competencies to produce leadership brand: Creating distinctiveness by focusing on strategy and results. People and Strategy, 23(3), 12-23.
  4. DongA.com. (2018). Cheong Wa Dae "Women Team Overtaking Teamwork Controversy". DongA.com. http://news.donga.com/3/all/20180307/88984567/1
  5. D. Ulrich & N. Smallwood. (2007). Building a leadership brand. Harvard Business Review, 85(7/8), 92-100.
  6. P. G. Northouse. (2018). Leadership: Theory and practice. USA: Sage publications.
  7. S. J. Zaccaro, A. L. Rittman & M. A. Marks. (2001). Team leadership. The Leadership Quarterly, 12(4), 451-483. DOI : 10.1016/S1048-9843(01)00093-5
  8. Q. A. Rae‐Grant & D. J. Marcuse. (1968). The hazards of teamwork. American Journal of Orthopsychiatry, 38(1), 4-8. DOI : 10.1111/j.1939-0025.1968.tb00548.x
  9. C. S. Burke, K. C. Stagl, C. Klein, G. F. Goodwin, E. Salas & S. M. Halpin. (2006). What type of leadership behaviors are functional in teams? A meta-analysis. The Leadership Quarterly, 17(3), 288-307. DOI : 10.1016/j.leaqua.2006.02.007
  10. G. Yukl. (2012). Effective leadership behavior: What we know and what questions need more attention. The Academy of Management Perspectives, 26(4), 66-85. DOI : 10.5465/amp.2012.0088
  11. M. Hoegl & H. G. Gemuenden. (2001). Teamwork quality and the success of innovative projects: A theoretical concept and empirical evidence. Organization Science, 12(4), 435-449. DOI : 10.1287/orsc.12.4.435.10635
  12. C. E. Larson & F. M. LaFasto. (1989). Teamwork: What must go right/what can go wrong (Vol. 10). USA: Sage publications.
  13. E. Salas, T. L. Dickinson, S. A. Converse & S. I. Tannenbaum. (1992). Toward an understanding of team performance and training.
  14. J. R. Hackman. (1987). The design of work teams. in j. lorsch (ed.), Handbook of Organizational Behavior (pp. 315-342).
  15. S. Y. Kang, H. K. Kwon & M. R. Cho. (2014). Effects of nurses' teamwork on job satisfaction at Hospital: Mediating effect of self-efficacy. The Journal of the Korea Contents Association, 14(12), 881-894. DOI : 10.5392/JKCA.2014.14.12.881
  16. R. L. Anhalt. (1996). Exploring the relationship between personality characteristics and effective teamwork behaviors. Cololado State University, USA.
  17. M. N. Shim. (2014). A study on the effects of complication level of information security professional in the public entity on job satisfaction and job withdrawal intention. Journal of Digital Convergence, 12(9), 387-406. DOI : 10.14400/JDC.2014.12.9.387
  18. S. Y. Bae & S. H. Kim. (2017). Analysis of convergent influence of self-efficacy, job characteristics and occupational stress on job satisfaction among hospital administrative staff. Journal of Digital Convergence, 15(7), 239-246. DOI : 10.14400/JDC.2017.15.7.239
  19. S. C. Choi, J. S. Lee, S. Y. Sim, J. H. Lee & J. H. Park. (2017). The effect of job stress and depression on job satisfaction among workers in small and medium sized enterprises. Journal of Convergence for Information Technology, 7(1), 1-9. DOI : 10.22156/C4SMB.2017.7.1.001
  20. J. H. Kim. (2017). Effects of informal learning and positive psychological capital on job satisfaction and customer orientation. Journal of Digital Convergence, 15(12), 195-202. DOI : 10.15207/JKCS.2018.9.1.067
  21. J. R. Hackman. (2002). Leading teams: Setting the stage for great performances. USA: Harvard Business Press.
  22. T. H. Rasmussen & H. J. Jeppesen. (2006). Teamwork and associated psychological factors: A review. Work & Stress, 20(2), 105-128. DOI : 10.1080/02678370600920262
  23. B. J. Kalisch, H. Lee & M. Rochman. (2010). Nursing staff teamwork and job satisfaction. Journal of Nursing Management, 18(8), 938-947. DOI : 10.1111/j.1365-2834.2010.01153.x
  24. C. Watkin & B. Hubbard. (2003). Leadership motivation and the drivers of share price: The business case for measuring organizational climate. Leadership & Organization Development Journal, 24(7), 380-386. DOI : 10.1108/01437730310498578
  25. G. Yukl. (1999). An evaluative essay on current conceptions of effective leadership. European Journal of Work and Organizational Psychology, 8(1), 33-48. DOI : 10.1080/135943299398429
  26. J. R. Hackman & G. R. Oldham. (1974). The job diagnostic survey: An instrument for the diagnosis of jobs and the evaluation of job redesign projects (No. TR-4). Yale Univ, New Haven : CT, Dept of Administrative Sciences.
  27. J. C. Anderson & D. W. Gerbing. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103, 411-423. https://doi.org/10.1037/0033-2909.103.3.411
  28. J. F. Hair, W. C. Black, B. J. Babin, R. E. Anderson & R. L. Tatham. (1998). Multivariate data analysis, 5(3), 207-219. Upper Saddle River, New Jersey: Prentice hall.
  29. S. K. Yang & E. Jeong. (2017). Convergence effects of positive psychological capital and self-leadership in clinical nurses on job satisfaction. Journal of Digital Convergence, 15(6), 329-337. DOI : 10.14400/JDC.2017.15.6.329