DOI QR코드

DOI QR Code

A Study on the Effective Health Examination Center Distribution and Space Coordination using Agent based Model

행위자 기반 모형을 활용한 효율적 검진센터 서비스배분 및 공간조정에 관한 연구

  • Kim, Suktae (Dept. of Interior Design, Inje University) ;
  • Hong, Sachul (Inje Industry Academic Cooperation Foundation)
  • Received : 2018.03.05
  • Accepted : 2018.05.07
  • Published : 2018.06.15

Abstract

Purpose: The important things in space plan of a screening center are improving the spatial awareness by space systemization and minimizing the examination time for customers, and reducing the required time of screening work and maximizing the capacity for the screening center. Therefore, we tried to solve the problem of improving spatial awareness and reducing the examination time by using the pedestrian based discrete event simulation at the minimum cost. Methods: We have analyzed the drawbacks and the supplement points by comparing the floor plan at the time of opening and the current floor plan. Based on the analysis, we propose an improved plan which changes the location of the examination rooms and the number of services, and we also verify the improved plan based on simulation analyses. Results: 1) Through the analyses, we derived the drawbacks of the floor plan at the time of opening, and we realized that the current floor plan reflects the drawbacks. 2) The major reasons of the long examination time are the human traffic jam and the occurrence of queues due to unreasonable allocation of services. 3) Through the discrete event simulation analyses, it was possible to specify the place of the queues manually so as to use the given space fairly. 4) Using the discrete event simulation, it was possible to reduce the examination time and to improve the spatial awareness effectively at the minimum cost. Implications: Although the proposed simulation methodology in this paper is an analysis of the existing screening center, we expect that the proposed methodology will be used to develop a more efficient architectural design process by pre-applying the method to the course of designing a screening center and finding the suitability of the proposed method with the matched number of services.

Keywords

References

  1. Dansky, K. H., Miles, J., 1997, Patient Satisfaction with Ambulatory Healthcare Service : Waiting Time and Filling Time, Hospital and Health Service Administration, 42(2), pp.165-177
  2. Dyer, R. F.; E. H. Forman, 1993, An Analytic Approach to Marketing Decision, Prentice-hall International Edition
  3. Han, Sangsook; Park, Sangchan; Oh, Kaeun; Bak, Wonsook; Lee, Sangchul, 2013, Developing Innovation Index of Hospital Service using 6Sigma and SERVQUAL, Journal of Korean Society for Quality Management, 41(4), 555-566 https://doi.org/10.7469/JKSQM.2013.41.4.555
  4. Han, Seungwoo, 2008, A Study on the Spatial Composition using Circulation of Health Promotion Center in General Hospital, Master's Thesis of Hanyang University
  5. Jung, Jeehee, 2011, A study on the space plan of a health examination center based on environmental psychological behavior, Master's Thesis, Hanyang University, p37
  6. Kwon, Hyunkwon, 1997, A Simulation Analysis for the Minimization of Outpatient's Waiting Time at the Enrollment and Receipt Counter in a General Hospital, Journal of Korean Society of Computer and Information, 2(1), p.98
  7. Park, Chankwon; Kwag, Eunjwoo, 2009, A Case Study about Managing Waiting Time for Raising Customer's Satisfaction in the Medical Service, Korean Journal of Hospital Management, 14(3), pp.132-133
  8. Song, Seungeon, Kim, Suktae, 2012, A Study on Traffic Line Efficiency of Health Examination Centers Based on Space Syntax : Focused on the Spatial Cognition of the Testee Taking the National Examination Program, Journal of Institute of Healthcare Architecture, 18(4), pp.53-67
  9. Yeo, Hyunjin; Bak, Wonsook; Yoo, Myungchul; Park, Sangchan; Lee, Sangchul, 2014, Evaluation of Patients' Queue Environment on Medical Service using Queueing Theory, Journal of Korean Society Quality Management, 42(1), pp.71-79 https://doi.org/10.7469/JKSQM.2014.42.1.071
  10. Korean Associate of Health Promotion Official Homepage http://www.kahp.or.kr/cms/doc.php?tkind=1&lkind=1&mkind=2, 2018.02.03.