한국컴퓨터정보학회논문지 (Journal of the Korea Society of Computer and Information)

  • 제23권6호
  • /
  • Pages.67-73
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  • 2018
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  • 1598-849X(pISSN)
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  • 2383-9945(eISSN)
한국컴퓨터정보학회 (Korean Society of Computer Information)
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The Impacts of Social Welfare Worker's Interpersonal Stress on Job Burnout and Turnover Intention - Focusing on Moderating Effects of Stress Coping Ability

  • Kim, Hyunjoo (Dept. of Social Welfare of Graduate School, Chosun University) ;
  • Im, Geumok (Gwangju District Prosecutor's Office) ;
  • Park, Hwieseo (Dept. of Administration & Social Welfare, Chosun University)
  • 투고 : 2018.05.11
  • 심사 : 2018.05.22
  • 발행 : 2018.06.29
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초록

The purpose of this study is to investigate the relationship between interpersonal stress and job burnout, turnover intention of social welfare worker's in social welfare center and efficient response of welfare worker's. In order to accomplish this study purpose, the interpersonal stress of social welfare worker's in social welfare center as an independent variable, interpersonal stress as a dependent variable of job burnout and turnover intention, and stress coping ability as a moderating variable were selected. The causal relationship between interpersonal stress and job burnout, turnover intention and the moderating effect of stress coping ability were analyzed. As a result of the analysis, the interpersonal stress of social welfare worker's showed a significant effect on job burnout and turnover intention. Also, moderating effects of stress copying ability were significant. Based on the results of this analysis, the theoretical implications and policy implications of this study are suggested, and the directions and limitations of this study are suggested.

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참고문헌

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