Journal of Convergence for Information Technology (융합정보논문지)

Convergence Society for SMB (중소기업융합학회)
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An empirical analysis of the relationship between job characteristics, organizational justice, ego - resilience, empowerment and food quality

음식점 조리사의 직무특성·조직공정성·자아탄력성·임파워먼트와 음식품질과의 영향관계 실증분석

  • Lee, Jae-kyou (Department of Hotel Cooking at Mungyeong College)
  • 이재규 (문경대학교 호텔조리과)
  • Received : 2018.05.10
  • Accepted : 2018.06.20
  • Published : 2018.06.30
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Abstract

The effect of restaurant cook on food quality was analyzed. Data collection was done by the self - filling questionnaire which was directly written by the restaurant cooks. 592 parts were collected and analyzed. The results of the study were as follows. First, job characteristics and organizational justice were found to have significant influence on ego-resilience. Second, job characteristics and organizational justice have a significant influence on factors affecting empowerment. Third, Job characteristics were found to have a significant influence on food quality. Fourth, organizational justice has a significant influence on food quality. Fifth, ego-resilience and empowerment were found to have a significant influence on food quality food quality.

음식점 조리사를 중심으로 음식품질에 영향을 주는 요인을 실증분석 하였다. 음식점 전문점 조리사들이 직접 기입하는 자기기입식 설문방식을 사용하였다. 592부를 수집하여 분석하였다. 연구결과 다음과 같았다. 첫째, 음식품질에 영향을 주는 요인으로 직무특성은 유의한 영향력이 있는 것으로 확인 되었다. 둘째, 음식품질에 영향을 주는 요인으로 조직공성성은 유의한 영향력이 있는 것으로 확인 되었다. 셋째, 음식품질에 영향을 주는 요인으로 자아탄력성과 임파워먼트는 유의한 영향력이 있는 것으로 확인 되었다. 음식품질에 영향을 주는 조리사의 행동요인으로 직무특성이, 조직공정성, 자아탄력성, 임파워먼트를 확인하였다. 이를 기초로 보다 확장된 조리사의 행동요인에 대한 연구가 진행되어야 한다.

Keywords

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