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사회복지 조직문화에 미치는 영향 요소와 유형화 탐색 : 서울시 6개 사회복지관 중심으로

Exploring the Influencing Factors and Typology of Social Welfare Organizational Culture : A Focus on Six Social Welfare Agencies in Seoul

  • 투고 : 2018.06.05
  • 심사 : 2018.08.20
  • 발행 : 2018.08.28

초록

이 연구의 목적은 사회복지조직문화에 영향을 미치는 주요요소를 밝히고, 그것들의 조합을 통하여 조직문화 유형을 발견하고자 하는 것에 있다. 연구방법은 크게 두 가지 과정을 거쳤다. 첫 번째 과정은 하나의 기관을 대상으로 장기조사를 실시하여 조직문화에 영향을 주는 요소를 찾고, 두 번째 과정은 6개 기관을 대상으로 세 개 요소를 조합하여 조직문화 유형을 발견하였다. 연구결과, 조직문화에 영향을 미치는 요소로 리더십, 개방성, 그리고 지역성을, 그리고 이들 조합을 통하여 제한-보호형, 확대-참여형, 변화-혼재형, 그리고 안정-혼재형 등을 발견하였다. 이와 같은 연구결과는 한국 사회복지조직의 복잡한 상황을 반영하였다는 점에서 의의가 있으며, 향후연구에는 유형화의 일반성을 높이기 위하여 연구범위를 전국지역으로 확대할 필요가 있을 것이다.

The purpose of this study is to identify the main factors influencing the culture of social welfare agencies and to find out the types of culture that they are combining through. The research method has two major processes. The first step was to conduct long-term surveys on one agency and find out the factors influencing the organizational culture. In the second step, we found a type of organizational culture by combining the elements in six agencies. As a result of research, we found leadership, openness, and locality as factors influencing organizational culture, and found that they were restricted-care, expanded-participatory, change-mixed, and stable-mixed. The results of this study are meaningful in that it reflects the complex situation of Korean social welfare organization. Future research will need to expand to the whole country in order to improve the generalization of typification.

키워드

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