Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
권호 표지
DOI QR코드

DOI QR Code

Impact of Work-Family Conflict and Social Support on Retention Intention among Married Female Nurses

기혼 여성간호사의 직장-가정 갈등과 사회적 지지가 재직의도에 미치는 영향

  • Received : 2018.07.18
  • Accepted : 2018.10.20
  • Published : 2018.10.28
Download PDF
⟨ Previous Next ⟩

Abstract

The purpose of this study is to investigate the effect of work-family conflict and social support on retention intention in married female nurses. Participants were nurses working in 5 general hospitals in C city and data were collected from September 1 to 15, 2017. Data were analyzed by t-test, one-way ANOVA, Pearson's correlation, multiple regression analysis using SPSS Win 23.0. Factors influencing retention intention were identified as following; time-based conflict, more than one child, charge nurse, support of a co-workers, managers' support, with 37.3% explanatory power. This study shows that time-based conflict has negative effect on retention intention, while support of co-workers and managers have positive effect. This result may be useful in developing new strategies for enhancing retention intention. Further research is needed to identify other factors affecting the retention intention of married female nurses.

본 연구는 기혼 여성간호사를 대상으로 재직의도에 대한 직장-가정 갈등과 사회적 지지의 영향을 확인하기 위하여 시도되었다. 연구 대상자는 C시의 종합병원에 근무하는 기혼 여성 간호사 156명이며 자료수집은 2017년 9월 1일부터 15일까지 하였다. 자료는 SPSS 23.0을 이용하여 빈도, t-test, one-way ANOVA, 피어슨 상관계수, 다중회귀분석을 하였다. 연구결과 재직의도에 영향을 주는 요인은 시간갈등, 동료지지, 자녀수 한명 이상, 책임간호사, 상사지지 순이었으며 이들의 설명력은 37.3%로 나타났다(F=11.25, p<.001). 본 연구에서 시간갈등은 음의 영향을, 동료지지와 상사지지는 양의 영향을 재직의도에 미치는 것을 보여주었다. 이러한 결과는 재직의도를 높이는 새로운 전략개발에 도움이 될 것이다. 기혼 여성간호사의 재직의도에 영향을 미치는 다른 요인을 확인하기 위한 후속연구가 필요하다.

Keywords

References

  1. S. M. Jung & S. H. Yoon. (2017). Comparative analysis research of inpatient satisfaction with nursing on comprehensive nursing service units & general units and nurses' work stress. Journal of Korean Academy of Nursing Administration, 23(3), 229-238. DOI: https://doi.org/10.11111/jkana.2017.23.3.229
  2. Y. J. Son, S. K. Park & S. S. Kong. (2012). Impact of internal marketing activity, emotional labor and work-family conflict on turn-over of hospital nurses. Journal of Korean Clinical Nursing Research, 18(3), 329-340. https://doi.org/10.22650/JKCNR.2012.18.3.329
  3. Hospital Nurses Association. (2017). Hospital Nurses Association. Survey of hospital nursing manpower in 2016. http://www.khna.or.kr/web/information/resource.php
  4. S. Nancarrow, J. Bradbury, S. W. Pit & S. Ariss. (2014). Intention to stay and intention to leave: Are they two sides of the same coin? A cross-sectional structural equation modelling study among health and social care workers. Journal of occupational health, 56(4), 292-300. DOI: https://doi.org/10.1539/joh.14-0027-OA
  5. L. Cowin. (2002). The effects of nurses' job satisfaction on retention: an Australian perspective. Journal of Nursing Administration, 32(5), 283-291. https://doi.org/10.1097/00005110-200205000-00008
  6. E. H. Lee, K. S. Cho & H. M. Son. (2014). A Study of hospital nurse's intention to keep nursing job. Journal of Korean Clinical Nursing Research, 20(1), 15-27. https://doi.org/10.22650/JKCNR.2014.20.1.15
  7. J. H. Greenhaus & N. J. Beutell. (1985). Sources of conflict between work and family roles. Academy of Management Review, 10(1), 76-88. https://doi.org/10.5465/AMR.1985.4277352
  8. J. C. Gandi, P. S. Wai, H. Karick & Z. K. Dagona. (2011). The role of stress and level of burnout in job performance among nurses. Mental Health in Family Medicine, 8(3), 181-194.
  9. H. S. Kang & E. S. Lee. (2017). Path analysis of work-family conflict, burnout, and turnover intention among married women nurses. Journal of Korea Academia-Industrial Cooperation Society, 18(2), 206-217. DOI: 10.5762/KAIS.2017.18.2.206
  10. K. E. Glanz, B. K. Rimer & K. Viswanath. (2008). Health behavior and health education: Theory, research, and practice. 4th ed. San Francisco, CA : Jossey-Bass.
  11. M. R. Shirey. (2004). Social support in the workplace: Nurse leader implications. Nursing Economics, 22(6), 313-319.
  12. R. Eisenberger, F. Stinglhamber, C. Vandenberghe, I. L. Sucharski & L. Rhoades. (2002). Perceived supervisor support: Contribution to perceived organizational support and employee retention. Journal of applied psychology, 87(3), 565-573. DOI: http://dx.doi.org/10.1037/0021-9010.87.3.565
  13. B. I. J. M. Van der Heijden, A. Kummerling, K. Van Dam, E. Van der Schoot, M. Estryn-Behar & H. M. Hasselhorn. (2010). The impact of social support upon intention to leave among female nurses in Europe: Secondary analysis of data from the NEXT survey. International journal of nursing studies, 47(4), 434-445. DOI: https://doi.org/10.1016/j.ijnurstu.2009.10.004
  14. I. S. Kim. (2009). The role of self-efficacy and social support in the relationship between emotional labor and burn out, turn over intention among hospital nurses. Journal of Korean Academy of Nursing Administration, 15(4), 515-526.
  15. J. Y. Kim. (2016). Relationship among emotional labor, burnout, social support and turnover intention of nurse practitioners in terms of interdisciplinary perspectives. Journal of Digital Convergence, 14(8), 331-342. DOI : 10.14400/JDC.2016.14.8.331
  16. D. S. Carlson, K. M. Kacmar. & L. J. Williams. (2000). Construction and initial validation of a multidimensional measure of work-family conflict. Journal of Vocational Behavior, 56(2), 249-276. DOI: https://doi.org/10.1006/jvbe.1999.1713
  17. S. Y. Kim. (2015). Influence on burnout for the job stress, job-family conflict and social supports of nurses. Unpublished master's thesis, Sunchun National University, Sunchun.
  18. S. J. Lee & S. S. Cho. (2017). The influence of organizational conflicts among care workers in elderly care facilities on their turnover intention and the moderating effect of social support. Health and Social Welfare Review, 37(1), 332-366. https://doi.org/10.15709/hswr.2017.37.1.332
  19. M. J. Kim. (2006). Effect of nursing organizational culture on nurses' intention of retention. Unpublished master's thesis, Hanyang University, Seoul.
  20. Y. N. Kim. & I. S. Jang. (2014). Moderating and mediating effects of social support in the relationship between work-family conflict, job satisfaction and turnover intention among married women nurses. Journal of Korean Academy of Nursing Administration, 20(5), 525-534. DOI: https://doi.org/10.11111/jkana.2014.20.5.525
  21. J. E. Kim, S. H. Shin. & S. J. Ko. (2018). The effect of emotional labor, social support and anger expression on nurses' organizational commitment. The Korean Journal of Stress Research, 26(1), 1-6. DOI: https://doi.org/10.17547/kjsr.2018.26.1.1
  22. S. H. Park. (2006). The relationship among hospital nurses' perception of family friendly policies, work-family conflict, and retention intention. Unpublished master's thesis, Yonsei University, Seoul.
  23. K. H. Kim. (2017). The relationship of gender discrimination consciousness, work-family conflict and facilitation and turnover Intention of married female hospital nurses. Journal of Digital Convergence, 15(7), 425-434. https://doi.org/10.14400/JDC.2017.15.7.425
  24. Y. S. Lee. & S. J. Jang. (2013). The effects of work-family conflicts, organizational culture, and supervisor support, on the mental and physical health of married nurses. Health and Social Welfare Review, 33(4), 394-418. https://doi.org/10.15709/hswr.2013.33.4.394
  25. S. Mauno, M. Ruokolainen. & U. Kinnunen. (2015). Work-family conflict and enrichment from the perspective of psychosocial resources: Comparing Finnish healthcare workers by working schedules. Applied Ergonomics, 48(1), 86-94. DOI: https://doi.org/10.1016/j.apergo.2014.11.009
  26. S. H. Park. & T. W. Lee. (2018). Factors influencing Korean nurses' intention to stay: A systematic review and meta-analysis. Journal of Korean Academy of Nursing Administration, 34(2), 139-148. DOI: https://doi.org/10.11111/jkana.2018.24.2.139
  27. R. F. AbuAlRub, F. H. Omari & I. M. Al-Zaru. (2009). Support, satisfaction and retention among Jordanian nurses in private and public hospitals. International Nursing Review, 56(3), 326-332. DOI: https://doi.org/10.1111/j.1466-7657.2009.00718.x
  28. T. A. Joiner & T. Bartram. (2004). How empowerment and social support affect Australian nurses' work stressors. Australian Health Review, 28(1), 56-64. DOI: https://doi.org/10.1071/AH040056
  29. K. Byron. (2005). A meta-analytic review of work-family conflict and its antecedents. Journal of Vocational Behavior, 67(2), 169-198. DOI: https://doi.org/10.1016/j.jvb.2004.08.009