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Effects of advertisement acceptance according to brand familiarity on ease of imitation and behavioral intention of mobile payment

브랜드 친숙도에 따른 광고 수용성이 모방 용이성과 모바일 간편결제 사용의도에 미치는 영향

  • Kim, Yun-Jeong (Dept. of Fintech Management, Jeju International University)
  • 김윤정 (제주국제대학교 핀텍경영학과)
  • Received : 2019.02.19
  • Accepted : 2019.04.20
  • Published : 2019.04.28

Abstract

Recently, companies that have already the brand familiarity based on IT technology are changing the way of financial transactions by providing mobile simple payment service. It is difficult to apply the results of research conducted on traditional financial products, although the familiarity of the brand positively affects the brand attitude and intention of use in the preceding studies. To confirm this, this study verified whether mobile simple payment services of a company with high brand familiarity can copy the service easily and have intention of use through advertisement acceptance. The empirical results showed that the advertising of brand with high familiarity could be a motivation factor to imitate new services more easily. This results is meaningful in that it confirms the importance of strategic advertising because the more higher the brand's familiarity is, the more efficient the advertising can be used in the mobile simple payment service.

최근 IT 기술을 기반으로 이미 브랜드 친숙도를 갖춘 기업들이 모바일 간편결제 서비스를 제공하면서 금융거래의 방식을 변화시키고 있다. 도입기인 모바일 간편결제 서비스의 광고 관련 연구는 거의 없는 실정이다. 또한 선행연구들에서 브랜드 친숙도가 광고태도와 사용의도에 긍정적인 영향을 주고 있지만, 전통적인 금융상품을 대상으로 진행된 연구결과를 적용하기 어렵다. 이를 확인하기 위해 본 연구에서는 브랜드 친숙도가 높은 기업의 모바일 간편결제 서비스가 광고 수용성을 통해 서비스를 쉽게 모방하고 사용의도를 가질 수 있는지 검증하였다. 실증분석 결과, 친숙도가 높은 브랜드의 광고는 새로운 서비스를 더욱 쉽게 모방하고자 하는 동기부여 요인이 될 수 있음을 확인했다. 이 결과는, 모바일 간편결제 서비스에서도 브랜드 친숙도가 높을수록 광고를 효율적 활용할 수 있으므로, 전략적 광고수행의 중요성을 확인했다는데 의의가 있다.

Keywords

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Fig. 1. Research model

Table 1. Factor and reliability analysis

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Table 2. Correlation analysis

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Table 3. Research results

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