A Study on the Effect of Person-Job Fit and Organizational Justice Recognition on the Job Competency of Small and Medium Enterprises Workers

중소기업 종사자들의 직무 적합성과 조직 공정성 인식이 직무역량에 미치는 영향에 관한 연구

  • Jung, Hwa (The Graduate School of Venture, Hoseo University) ;
  • Ha, Kyu Soo (The Graduate School of Venture, Hoseo University)
  • 정화 (호서대학교 벤처대학원) ;
  • 하규수 (호서대학교 벤처대학원)
  • Received : 2019.05.10
  • Accepted : 2019.06.29
  • Published : 2019.06.30

Abstract

Despite decades of work experience, workers at small- and medium-sized enterprises(SME) here have yet to make inroads into the self-employed sector that utilizes the job competency they have accumulated at work after retirement. Unlike large companies, SME do not have a proper system for improving the long-term job competency of their employees as they focus on their immediate performance. It is necessary to analyse the independent variables affecting the job competency of employees of SME to derive practical implications for the personnel of SME. In the preceding studies, there are independent variable analyses that affect job competency in specialized industries, such as health care, public officials and IT, but the analysis of workers at SME is insufficient. This study set the person-job fit and organizational justice based on the prior studies of the independent variables that affect the job competency of SME general workers as a dependent variable. The sub-variables of each variable derived knowledge, skills, experience, and desire for person-job fit, and distribution, procedural and deployment justice for organizational justice, respectively. The survey of employees of SME in Korea was conducted from February to March 2019 by Likert 5 scales, and the survey was retrieved from 323 people and analyzed in a demonstration using the SPSS and AMOS statistics package. Among the four sub-independent variables of person-job fit, knowledge, skills and experience were shown to have a significant impact on the job competency, and desire was not shown to be so. Among the three sub-independent variables of organizational justice, deployment justice has a significant impact on job competency, but distribution and procedural justices have not. Personnel managers of SME need to improve the job competency of their employees by appropriately utilizing independent variables such as knowledge, skills, experience and deployment at each stage, including recruitment, deployment, and promotion. Future job competency modeling studies are needed to overcome the limitations of this study, which fails to objectively measure job competency.

국내 중소기업 종사자들은 수십 년의 직장 근무경력에도 불구하고 퇴직 후 직장에서 쌓은 직무역량을 활용한 자영 업종에 진출하지 못하고 있다. 대기업과 달리, 중소기업은 당장 성과에 치중하다 보니 종사원의 중장기적인 직무역량 향상을 위한 시스템을 제대로 갖추지 못하고 있다. 중소기업 종사자들의 직무역량에 영향을 미치는 독립변수를 분석하여 중소기업 인사담당자를 위한 실무적인 시사점을 도출할 필요가 있다. 선행연구에서는 의료, 공무원, IT 등 특정 업종 분야에서 직무역량에 영향을 미치는 독립변수 분석은 있지만, 중소기업 종사자들에 대한 분석은 미흡한 실정이다. 본 연구는 중소기업 일반 종사자들의 직무역량을 종속변수로 하고 이에 영향을 미치는 독립변수를 선행연구에 기초하여 직무 적합성과 조직 공정성으로 설정했다. 이들의 하위 변수로는 직무 적합성에는 지식, 기술, 경험, 욕구를, 조직 공정성에는 분배, 절차, 배치 공정성을 각각 도출하였다. 국내 중소기업 종사자를 대상으로 2019년 2월~3월에 걸쳐 Likert 5점 척도에 의한 설문조사를 진행했으며, 323명으로부터 설문을 회수하여 SPSS와 AMOS 통계패키지를 활용하여 실증 분석하였다. 직무 적합성의 4개 하위 독립변수 가운데, 지식, 기술, 경험은 직무역량에 유의한 영향을 미치는 것으로 나타났고, 욕구는 그렇지 못한 것으로 나타났다. 조직 공정성의 3개 하위 독립변수 가운데, 배치 공정성은 직무역량에 유의한 영향을 미치지만, 분배와 절차 공정성은 그렇지 못한 것으로 나타났다. 중소기업 인사담당자는 채용, 배치, 승진 등 단계별로 지식, 기술, 경험, 배치 공정성 등의 독립변수를 적절히 활용하여 종사자들의 직무역량을 향상할 필요가 있다. 직무역량을 객관적으로 측정하지 못하는 본 연구의 한계를 극복하기 위해 향후 직무역량 모델링 연구가 필요하다.

Keywords

References

  1. Bae, E. K.(2009). Human resource development theory, Seoul: Hagisisp.
  2. Baek, H. R.(2013). A study on the relationship between professionalism and qualification of reading as a reading specialist of librarian, Korea Reading Education Research Association, 1(1), 21-50.
  3. Boyatzis, R. F.(1982). The competence manager: A model for effective performance, New York; John Wiley & Son Publishing.
  4. Cable, D. M., & Judge, T. A.(1996). Person-organization fit, job choice decisions and organizational entry, Organizational Behavior of Human Decision Processes, 67(3), 294-311. https://doi.org/10.1006/obhd.1996.0081
  5. Caldwell, D. F., & O'Reilly III, C. A.(1990). Measuring person-job fit with a profile-comparison process, Journal of Applied Psychology, 75(6), 648-657. https://doi.org/10.1037/0021-9010.75.6.648
  6. Chatman, J. A.(1989). Improving interactional organizational research: A model of person-organization fit, Academy of management review, 14(3), 333-349. https://doi.org/10.5465/amr.1989.4279063
  7. Choi, B. I., & Jang, C. H., & Kwun, S. K.(2011). The effect of person-organization fit and person-job fit on organizational effectiveness, Korean Academy of Organization & Management, 35(1), 199-232.
  8. Choi, J. Y.(2008). Female scientists' expertise development: Individual & environmental factors, Korean Psycho logical Association, 13(2), 153-176.
  9. Choo, J. Y.(2017). The effect of organizational culture and organizational justice on organizational effectiveness, Doctorial Dissertation, Hanyang university.
  10. Colquitt, J. A., Scott, B. A., Rodell, J.B., Long, D. M., Zapata, C. P., & Conlon, D. E.(2013). Justice at the millennium, a decade later: a meta-analytic test of social exchange and affect based perspectives, Journal of Applied Psychology, 98(2), 199-236 https://doi.org/10.1037/a0031757
  11. Dubois, D. D.(1993). Competency-Based Performance Impr ovement: A Strategy for Organizational Change, HRD Press, Inc., 22 Amherst Road, Amherst, MA 01002.
  12. Edwards, J. R.(1991). Person-job fit: A conceptual integration, literature review and methodological critique, John Wiley &Sons.
  13. Ericsson, K. L.(Ed.)(2009). Development of professional exper tise: Toward measurement of expert performance and design of optimal learning environments, New York, NY: Cambridge University Press.
  14. Gilley, J. W., & Eggland, S. A.(1989). Principles of human resource development, Cambridge, MA: Perseus Books.
  15. Greenberg. J.(1990). "Organization justice: Yesterday, today, tomorrow", Journal of Management, 16(2), 399-423. https://doi.org/10.1177/014920639001600208
  16. Holland, J. L.(1985). Making vocational choices(2nd ed.), Englewood Cliffs, NJ: Prentice-Hall.
  17. Job Korea(2018). Preferred requirements for hiring experienced workers, Retrieved April 23, 2019 from http://hi.moneys.mt.co.kr/hihighView.php?no=2018052907598041289.
  18. Kang, S. C.(2011). Public personnel administration, Seoul: Daeyoung co.
  19. Kim, G. Y.(2009). A study on improvement direction of local government education and training institution focused on Seoul metropolitan case, The Korean Society for Public Personnel Administration, 8(1), 31-54.
  20. Kim, J. S., & Na, S. I.(2006). Ethnographic case study on interaction and learning strategy in course-linked learning community instruction of junior college, The Korean society for agricultural education and human resource development, 38(4), 161-185.
  21. Kim, Y. M.(2012). The impacts of perceived organizational justice on the innovative behaviors of organizational members: Focusing on the mediating effects of knowledge sharing, Doctorial dissertation, Suwon university.
  22. Kristof, A. L.(1996). Person-organization fit: An integrative review of its conceptualizations, measurement and implications, Personnel Psychology, 49(1), 1-49. https://doi.org/10.1111/j.1744-6570.1996.tb01790.x
  23. Kwak, M. S.(2016). The relationships among the development level of expertise, training and development, qualification and work experience for software developers, Doctorial dissertation, Seoul National University.
  24. Lave, J., & Wenger, E.(1991). Situated learning: Legitimate peripheral participation, Cambridge University Press.
  25. Lee, C. I.(2017). Influence of organizational justice, shared values and job satisfaction on innovative behaviors in small & medium venture enterprises, Asia-Pacific Journal of Business Venturing and Entrepreneurship, 13(2), 51-61. https://doi.org/10.16972/APJBVE.13.2.201804.51
  26. Lee, K. S., & Kim, K. S.(2015). Research Articles: The relationship between strategic human resource management, job competence, and job/organizational performance in hotels, The Tourism Sciences Society of Korea, 39(1), 147-162.
  27. Lee, Y. T.(2007). A study on the Influence of job performance with HRD on job satisfaction and organizational commitment, Human Resource Management, 14(2), 143-160.
  28. Mieg, H. A.(2007). Social and sociological factors in the development of expertise. In Ericsson, K. A., Charness, N., Feltovich, P. J., & Hoffman, R. R.(Eds.), The cambridge handbook of expertise and expert performance, New York, NY: Cambridge university press.
  29. Min, K. H., & Jo, K. H.(2002). A study on the impact of justice organizational commitment, job satisfaction, Korean Academy of Organization and management, 26(3), 79-100.
  30. Nam, Y. J.(2015). The effects of professionalism of workers in medical tourism on job satisfaction and customer orientation, Korea Association of Business Education, 30(6), 595-613.
  31. No, J. J.(2016.5.19.). Human resources development, key to corporate competitiveness, Jeju ilbo, Retrieved April 23, 2019 from http://www.jejuilbo.net/news/articleView.html?idxno=19591.
  32. Oh, H. S.(2006). A study on the process of expertise development and key factors, Research for Vocational Education & Training, 9(2), 193-216.
  33. Oh, S. H.(2005). Theory of personnel administration, Seoul: Pakyoungsa.
  34. Oh, Y. K.(2015). A study on the strategic human resource factors for the job competence and job satisfaction, Korea Research for Local Administration, 29(3), 27-45.
  35. Park, K. M., & Lee, Y. T.(1999). A study on human resource development through career development, The dissertation of Kyungsung university, 20(2), 147-165.
  36. Park, W. S.(2002). Capacity-oriented human resource management, Seoul: Korea Labor Institute.
  37. Ra, J. K.(2009). A study on determinant and policy of re-employment and work's type-choice of the aged, Doctorial dissertation, University of Seoul.
  38. Reuber, A. R., & Fisher, E. M.(1994). Entrepreneurs' experience, expertise and the performance of technology-based team, IEEE Transactions on engineering management, 41(4), 365-374. https://doi.org/10.1109/17.364560
  39. Schein, E. H.(1978). Career dynamics: Matching individual and organizational needs (Vol. 6834), Addison Wesley Publishing Company.
  40. Schmiedinger, B., Valentin, K., & Stephan, E.(2005). Competence based business development-organizational competencies as basis for successful companies, Journal of Universal Knowledge Management, 1, 13-20.
  41. Schneider, B.(1987). The people make the place, Personnel Psychology, 40(3), 437-453. https://doi.org/10.1111/j.1744-6570.1987.tb00609.x
  42. Shim, W. S., & Jeon, O. K.(2006). An empirical study on the effects of perceived compensation justice on the organizational commitment: focusing on mediating role of trust types, HRD Research, 8(1), 69-98.
  43. Shinhan bank(2018). Financial life report of ordinary people in 2019, Retrieved April 23, 2019 from https://www.hankyung.com/economy/article/2018122502831.
  44. Shin, S. H.(2011). A study on the effect of servant leadership on the job attitude of the subordinate: Focused on the adjustment effect of the emotional intelligence of leader and job competency, Doctorial Dissertation, Kyung Hee university.
  45. Shin, W. B.(2012). A study on impacting factors on professionality of public employees, Doctorial dissertation, Yonsei University.
  46. Spencer, L. M., & Spencer S. M.(1993). Competency at work; Models for superior performance, John Wiley & Sons, Inc.
  47. Starbuck, W. H.(1965). Organizational growth and development. In J. G. March(Ed.), Handbook of organization: 451-533, Chicago: Rand McNally & Company.
  48. Statistics Korea(2018). Additional survey of non-wage and economically inactive population, Retrieved April 23, 2019 from https://www.hankyung.com/economy/article/2018122502831.
  49. Suh, M. S.(2016). The impact of competence of flight attendants on the job satisfaction, customer orientation, Aviation Management Society of Korea, 14(2), 141-173.
  50. Suh, Y. K., & Kim, S. J.(2017). The effects of job mismatch on job satisfaction and performance, Journal of Governmental Studies, 23(3), 125-151.
  51. Yang, S. Y.(2018). The present situation and implications of employment for the elderly, Retrieved December 4, 2018 from https://news.joins.com/article/23175852?cloc=joongang/article/moredigitalfirst.
  52. Yoon, J. H.(2015). A study on factors and measurement methodology on workers' work competence levels for sustainable management in ICT organization, Asia-Pacific Journal of Business Venturing and Entrepreneurship, 10(5), 27-43.