Journal of Information Technology Services (한국IT서비스학회지)

Korea Society of IT Services (한국IT서비스학회)
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Quality Analysis of the Request for Proposals of Public Information Systems Project : System Operational Concept

공공정보화사업 제안요청서 품질분석 : 시스템 운영 개념을 중심으로

  • 박상휘 (한국외국어대학교 경영정보학과) ;
  • 김병초 (한국외국어대학교 GBT학부)
  • Received : 2019.05.07
  • Accepted : 2019.06.14
  • Published : 2019.06.30
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Abstract

The purpose of this study is to present an evaluation model to measure the clarification level of stakeholder requirements of public sector software projects in the Republic of Korea. We tried to grasp the quality of proposal request through evaluation model. It also examines the impact of the level of stakeholder requirements on the level of system requirements. To do this, we analyzed existing research models and related standards related to business requirements and stakeholder requirements, and constructed evaluation models for the system operation concept documents in the ISO/IEC/IEEE 29148. The system operation concept document is a document prepared by organizing the requirements of stakeholders in the organization and sharing the intention of the organization. The evaluation model proposed in this study focuses on evaluating whether the contents related to the system operation concept are faithfully written in the request for proposal. The evaluation items consisted of three items: 'organization status', 'desired changes', and 'operational constraints'. The sample extracted 217 RFPs in the national procurement system. As a result of the analysis, the evaluation model proved to be valid and the internal consistency was maintained. The level of system operation concept was very low, and it was also found to affect the quality of system requirements. It is more important to clearly write stakeholders' requirements than the functional requirements. we propose a news classification methods for sentiment analysis that is effective for bankruptcy prediction model.

Keywords

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Software Requirements Structure

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Sequence of Requirements Processes

Information Items of System Operational concept

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Evaluation Model

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Analysis Result of Sample RFPs

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Criterion of Evaluation

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Descriptive Statistics

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Result of Factor Analysis

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Factor Score

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Result of Welch Test(Comparison by Budget Scale)

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Result of Cluster Analysis

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Result of Chi-Square(Comparison by Budget Scale)

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Result of Welch Test(Comparison by Number of System Requirements Required)

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Result of Regression Analysis

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Number of Required Items

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