Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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The Relationship of Emotional Burnout on Hospital Nursing Workload

간호사의 업무 부담에 따른 정서적 소진

  • Kim, Yu-Jin (Graduate School of Public Health, Chungnam National University) ;
  • Kim, Chul-Woung (College of Medicine, Chungnam National University) ;
  • Im, Hyo-Bin (Industry Academic Cooperation Foundation, Chungnam National University) ;
  • Lee, Sang-Yi (Medical College, Jeju National University) ;
  • Kang, Jung-Hee (Department of Nursing Science, U1 University)
  • 김유진 (충남대학교 보건대학원) ;
  • 김철웅 (충남대학교 의과대학) ;
  • 임효빈 (충남대학교 산학협력단) ;
  • 이상이 (제주대학교 의학전문대학원) ;
  • 강정희 (유원대학교 간호학과)
  • Received : 2019.06.03
  • Accepted : 2019.09.06
  • Published : 2019.09.30
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Abstract

This study examined the nurse's emotional exhaustion and influencing factors, and the relationship between emotional burnout and hospital nursing workload using multilevel logistic regression analysis. The study subjects were 3,083 nurses of 65 hospitals, who participated in the training conducted by the Healthcare Industry Trade Union in 2010 and responded to the questionnaire. First, 71.6% of nurses experienced emotional exhaustion, and the average score of emotional exhaustion was 33.53. Second, the 'non - nursing work experience' showed a significant effect on emotional exhaustion. Third, the 'sufficient nursing staff' variable increased the emotional exhaustion. Fourth, the nursing grades were correlated significantly with emotional exhaustion compared to those with more than four beds per nurse. Fifth, in the case of working in the internal ward, the shorter the clinical career, the higher the emotional exhaustion. In other words, higher emotional exhaustion was associated with more nursing work experience, more perceived insufficient nursing staff, more nurses per bed, the department of internal medicine, and a shorter clinical career.

본 연구는 간호사의 정서적 소진의 정도와 영향요인을 알아보고 간호사의 업무 부담과 정서적 소진과의 관련성을 파악하기 위하여 다수준 로지스틱 회귀분석을 시행하였다. 연구대상은 2010년 보건의료산업노동조합에서 실시한 교육에 참여하고 설문에 응답한 간호사 중 65개병원의 3,083명이다. 연구 결과는 첫째, 간호사의 71.6%가 정서적 소진을 경험하였으며 정서적 소진의 평균점수는 33.54점이었다. 둘째, 비간호 업무 경험은 정서적 소진에 유의한 영향을 미치는 것으로 나타났다. 셋째, '충분한 간호인력'변수는 정서적 소진을 높였다. 넷째, '간호등급'은 간호사당 4병상 이상에 비해 3.5-3.9 병상만이 정서적 소진과 유의한 관련성을 보였다. 다섯째, 내과병동에서 근무하는 경우(OR=2.05)와 임상경력이 짧을수록 정서적 소진을 나타내었다. 본 연구에서 간호 업무 부담을 나타내는 '비간호 업무 경험', '충분한 간호인력', '간호등급'의 3가지 변수 모두 정서적 소진을 간호사 수준과 병원 수준에서 설명력 있는 유의한 변수였다. 또한 '근무부서', '임상경력'도 정서적 소진을 설명하는 유의한 변수임이 나타났다. 즉, 비간호 업무 경험이 많을수록, 간호 인력이 충분하지 않다고 인식할수록, 간호사당 침상수가 많을수록, 내과부서에 근무하는 경우, 임상경력이 짧을수록, 정서적 소진을 나타내었다.

Keywords

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