DOI QR코드

DOI QR Code

Perceptual differences in internet oral health information use between dental hygienists and patients

인터넷 구강건강정보 이용에 대한 환자와 치과위생사의 인식비교

  • Kim, Seon-Yeong (Department of Dental Hygiene, Kwangju Women's University) ;
  • Lee, Bo-Ram (Department of Dental Hygiene, Kwangju Women's University)
  • 김선영 (광주여자대학교 치위생학과) ;
  • 이보람 (광주여자대학교 치위생학과)
  • Received : 2019.09.11
  • Accepted : 2019.09.30
  • Published : 2019.10.30

Abstract

Objectives: To analyze whether there are perceptual differences in internet oral health information use between ordinary people who underwent dental treatments and dental hygienists. Second, the study aimed to analyze related issues, and, third, to find a developmental direction to provide fundamental information for developing patient-customized websites to improve dental services to suit contemporary needs. Methods: From September 1 to September 30, 2018, a questionnaire survey was conducted, with 367 participants (209 dental hygienists and 149 patients) in order to analyze their objective agreement, subjective congruence, and accuracy. As a study tool, the questionnaire consisted of 11 items about the perception of internet oral health information use and 11 on the estimated perceptions of both groups in order to compare their perceptions and estimates of each other. Results: Objective agreement was analyzed and, as a result, dental hygienists and patients were found to demonstrate similar results in terms of their perceptions of internet oral health information use. With regard to subjective agreement, the study subjects either underestimated or overestimated internet oral health information use more than they perceived. In terms of accuracy, dental hygienists and patients had different perceptions regarding internet oral health information use. Therefore, accuracy was somewhat low. Conclusions: In order to improve individuals' self-care ability and increase therapeutic instructional adherence for oral healthcare, it is necessary to apply internet oral health information properly to each patient's individual oral state.

Keywords

References

  1. Poushter J, Stewart R. Smartphone ownership and internet usage continues to climb in emerging economies but advanced economies still have higher rates of technology use. Washington, DC USA: Pewresearchcenter; 2016: 1-45.
  2. Kim SY, Kim YJ. Evaluation of dental web site usability in Korea. J Korean Soc Dent Hyg 2016;16(2):241-8. https://doi.org/10.13065/jksdh.2016.16.02.241
  3. Jacob J. Consumer access to health care information: its effect on the physician-patient relationship. Alaska Med 2002;44(4):75-82.
  4. Biermann JS, Golladay GJ, Peterson RN. Using the internet to enhance physicianpatient communication. J Am Acad Orthop Surg 2006;14(3):136-44. https://doi.org/10.5435/00124635-200603000-00004
  5. Kim SY, Kim NS. A study on quality assessment of dental office websites. J Korean Soc Dent Hyg 2012;12(5):963-71. https://doi.org/10.13065/jksdh.2012.12.5.963
  6. Jang JY. Correlation between internet addiction and oral health behavior in university students. J KoCon A 2019;19(3):357-64. https://doi.org/10.5392/JKCA.2019.19.03.357
  7. Baek SH, Kim JH. A convergence study on association of internet use time with perceived status in adolescents. J Korea Conv Soc 2018;9(11):153-9. https://doi.org/10.15207/JKCS.2018.9.11.153
  8. Lee KH. The relationship between oral health symptoms and internet use among Korean adolescents -based on Korea Youth Heath Behavior Online Survey in 2015. J Korean Soc Dent Hyg 2018;18(4):597-605. https://doi.org/10.13065/jksdh.20180046
  9. Kim MJ, Yang HJ. Research on internet counselling for oral health. Korean J Heal Serv Manag 2013;7(3):251-60. https://doi.org/10.12811/kshsm.2013.7.3.251
  10. Kim SY, Kim YJ, Moon SE. Comparison of dental information websites in some nations. J Korean Soc Dent Hyg 2014;14(2):261-7. https://doi.org/10.13065/jksdh.2014.14.02.261
  11. Chaffee SH, Mcleod JM. Sensitization in panel design: A coorientational experiment. Journal Mass Commun Q 1968;45:661-9. https://doi.org/10.1177/107769906804500406
  12. Kim BC, Choi MI, Jang JY. Perceptual differences of internet health information use between physicians and patients: Empirical test of coorientation model. J Adver 2012;23(5):63-84.
  13. Kim JE, Kim SW, Shin YJ. Survey on the physicians views of the effects of internet health information on the doctor-patient relationship. J Cybercommun Acad Soc 2007;21:279-301.