Journal of Convergence for Information Technology (융합정보논문지)

Convergence Society for SMB (중소기업융합학회)
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Study on the Work Stress, Burnout and Compassion Satisfaction of the Estheticians

피부미용사의 직무스트레스와 소진 및 공감만족에 관한 연구

  • Kim, Na-Young (Division of Skin & Health Care, Sahmyook Health University) ;
  • An, Mi-Ryung (Division of Skin & Health Care, Sahmyook Health University)
  • 김나영 (삼육보건대학교 피부건강관리학과) ;
  • 안미령 (삼육보건대학교 피부건강관리학과)
  • Received : 2019.10.10
  • Accepted : 2019.11.20
  • Published : 2019.11.28
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Abstract

The purpose of this study was to identify the effects of work stress, burnout and compassion satisfaction of the estheticians. The sample consisted of 268 estheticians from esthetic-shop located in Seoul and Gyung-gi province. The questionnaire was organized into 4 items of general traits, 24 items of KOSS, and 10 items of burnout and compassion satisfaction from proQOL. Results show that estheticians experienced a greater than moderate degree of job stress, compassion satisfaction burnout, whereas differences existed according to general characteristics. but group was included in the top 75% of the factor on when compared to the Korean occupational stress scale. It is foreseeable that the burnout caused by the work of a estheticians is not small at all. This study is expected to be used as basic data in finding ways to reduce job stress and burnout of estheticians.

본 연구는 피부미용사를 대상으로 한 직무 스트레스와 소진 및 공감만족을 조사한 연구이다. 자료 수집을 위해 서울지역과 경기도 지역의 268명 피부미용사를 대상으로 설문조사를 실시하였다. 설문지 구성은 KOSS의 24개 항목과 ProQOL의 소진과 공감만족 각 10개 항목으로 구성되어 있다. 이 결과 한국의 직업적 스트레스 척도와 비교했을 때 상위 75%에 포함되었으며, 일반적인 특성에 따라 피부미용사들의 직무스트레스 및 소진과 공감만족이 보통 수준 이상으로 나타났다. 피부미용사들의 소진이 결코 적지 않음을 알 수 있었다. 본 연구는 피부미용사들의 직무스트레스와 소진을 줄이는 방법을 찾는 데 있어 기초자료로 사용될 수 있을 것으로 기대된다.

Keywords

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